Calcetto — Refund for defect in shoes

Address:	Piprali road , near gurukripa hospital sikar, Rajasthan 332001
Website:	www.calcetto.in

I purchased a shoes pair from the calcetto outlet which is in sikar, Rajasthan. Day after of purchasing day i noticed a manufacturing defect in shoes. I returned back that shoes to outlet owner and I asked for replacement. They said that they have not that shoes in stock. Also they forced me to choose other shoes from that quality of shoes. But the shoes that i want that was not in stock. So i asked them to refund my money. They said that there is no refund policy. How is even this possible that if there is no way left then why they cannot refund a customer money. Please help to get my money back from that fraud company. How irresponsible they are?
I donot have any shoes' photos because i have returned back that shoes to outlet owner but did get any refund and replacement of that product. Please help me to loose my money in this fraud company product.