Dear CapFloat Financial Services Pvt Ltd and Karur Vysya Bank Ltd,
Good day!
I am Pavani Rangumudhri, and I availed a loan from your financial institution on[protected] for an amount of INR 10, 000 and INR 40, 000. My loan account number is VIS23E[protected].
My registered phone number is [protected], and my registered email address is [protected]@gmail.com.
I am writing to express my high dissatisfaction regarding my loan status. I closed this loan a long time ago, yet it is still being reported to Experian as active. I have attached screenshots for your reference.
I hope this issue will be resolved immediately. If not, please let me know the timeframe for when this can be updated to reflect as closed. You can verify your records using my name, phone number, email address, and loan number, confirming that the loan was closed long ago.
I require a prompt response with a proper resolution. You may contact me via my phone number or email address. Again, I emphasize that this is not a simple query and needs urgent attention.
I hope you understand the severity of this case and respond accordingly. Was this information helpful? | 
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