| Website: www.capitalvia.com |
I received a call from Capitalvia Representative Ali and he said i I'll be able to earn3000 per day in trading as they have expert pannel who send 2-3 trading everyday via SMS and call . So I have purchased service for intraday end of May 2021 and paid3540. Then after few days I was informed by manika that there is a service for Future and options and I can earn rs10000 per day which is more than intraday. Then he arranged call from other representative Abhshek. He said I can easily earn this money everyday in Option trading and she will help me and will be available on phone whenever I need. So I paid 30000 + gst total 35400 for 3 months.
I paid last week of May total 16540 due to financial issue and service got activated on May 20. Today is june 30 and i lost 40000 in trading with recommendations given to me via sms by Capitalvia and call .
Profit and lost is a part of trading however, major disappointment is when their representatives are even not answering phone and most of time number is not even in range. Secondly, whenever Manika committed a call back to me, never do that. This is totally unprofessional behavior. Before I paid, they use to call me 3-4 times a day to sell their service. People are losing money and they don't even care.
Had a huge trust on Capitalvia but now I'm loosing money and patience it day by day.
Now, when I complaint about this and sent an email at [protected]@capitalvia.com . Instead of giving me assurance that they will cover my deficit, they said its trading, profit and loss is a part of trading. They don't give any guarantee of any income.
Then I said if i need to take loss only then why would I pay and this is something which they need to tell us before charging.
Till date total loss is 16540 + 40000= 56540.
Feeling very insecure now. very little saving which i had i lost through them .
I request if anyone can help me to get my money back at least my service charge which paid to them Was this information helpful? | 
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