CapitalVia — Worst service & money oriented mindset of staff

Address:

Mumbai City, Maharashtra

I am very disappointed with the CapitalVia attitude towards customer services. Initially i was subscribed with Rs 15000 for one month in cash intraday & i had given good services for couple of days with follow up for each call provided. However i was told to extend my services to Rs 35000, for premium intraday cash calls, so i done as per suggestions . But i was very disappointed for no such type of calls provided. As i found there was no difference in normal & premium calls provided. After some days my account manager was changed & he given me two day future cash trial & suggested another Rs 25000 for this services. I told him i don't want to be in futures but only intraday premium calls. This resulted me with no voice suggestions in premium calls or even SMS was sent was not received at right time. So i decided to stop services from CapitalVia through i have five months balance in premium call subscription period. I think this is not going to affect you business due to my complaint but for me it is very much affected. I will suggest my friends & will circulate this complaint through social network so atleast people will be cautious before subscribing to CapitalVia.