Chaudhary Charan Singh University [CCSU] — Marksheet hasn't been delivered

Address:

B-135/136, street no-7, nanhey park matiala road, uttam nagar 110059

I Praveen had applied for Duplicate Marksheet on ccsu portal of BBA batch 2020 on 29.02.2024 and it should been been delivered within 7 days but it has been 17 days since i applied it and i haven't heard a word from them about the same.
I have also tried to contact them on their contact number but it's been switched off from day 1.
I have also tried to contact them through Gmail and haven't gotten any response.

I request you to please take action against them since they are charging heavy money and not giving the service they're promising for.

Praveen
[protected]