Chaudhary Charan Singh University [CCSU] — Refund of Excess fees

Address: Meerut

Hlo Sir I am student of BCA 2nd year. Recently I have filled my examination form and when I was paying for my exam form my first payment got cancelled but it got debited from my account. On the site ccsuweb.in it was written that after 24hrs if the payment was not confirmed you have to pay again and if your money is debited than it will get refunded in 72hrs. After 24hrs I paid the fee of 1930rs.again and it get confirmed.
But my first payment done on 13/06/20 still not credited into my account.
So please help me sir what should I do now.
Please reply as soon as possible.
Contact me on - [protected]
Exam form no.[protected]
Enrollment no. 18125891
Please help me sir

I got a reply from ccsu that after forms submission all refund will be done but till now no refund has been executed and my 1930rs. is still no refunded.
And now no exams will be conducted as per the news so it getting late.

Or give me any official contact with whom I can talk about this matter. It's been too long and my parents ask me daily for this refund and I have no answer for this...
Please sir refund my excess fees as soon as possible.
Please initiate my refund as soon as possible sir.