Chhatrapati Shahu Ji Maharaj University [Csjm] — generation of transaction number

Address:	208025
Website:	kanpuruniversity.org/online_degree_certificate.htm

Dear sir/madam!
I was trying to apply for the degree certificate for my b. Ed course on date 15.12.2018 with registration number [protected]. During the payment, the amount of rs. 800 got deducted from my account but the confirmation page could not be downloaded.
As you know this page contains the date on which one need to be appear for getting his/her degree and transaction number is also use to be printed on this confirmation page but due to your server issue i was unable to do so. Please guide me to get the transaction number so that i could redownload the confimation page and appear for my degree. It was showing that "your form has been saved".
When i am going for payment verification for the same it is showing nothing. And i could neither get refund nor the confirmation for the degree certificate from the university.
Tell me what to do as it is the question of my future.
Here i am attaching some of the screeshots as a proof for the transaction.
Name - sandhya singh
Roll number - 0213595
Course - b. Ed
Passing year - 2014