Chhatrapati Shahu Ji Maharaj University [Csjm] — Problem in exchange the item - clarification - requested - regarding

Yesterday I have purchased a pant and shirt from Pondicherry branch fo Rs. 4, 294/-. While checking the pant, the model is not satisfactory for me and today morning I went to the show room and exchange the same. The pant I have selected is Rs. 400/- less than the previous one and for that I have ready to purchase a shirt worth of Rs. 999/- with the request that, by availing the compliment option of School Bag for the purchase above 5000/-. But the show room officials are not rejected my request stating that only exchange option is possible.
In this regard, Since the new pant not available in the old pant rate, I request that kindly provide any one of the following my option.
1. Kindly repay balance amount of Rs. 400/- in cash (OR)
2. I am ready to purchase another shirt for Rs. 999/- and considering with the previous bill above Rs. 5000/-, kindly arrange to provide school bag as compliment option for purchase of materials above Rs. 5000/-

I have submited the items purchased in the show room itself. Kindly take a decision and intimate the same at the earlist.

An early action is very much solicited

With Regards
Rajasegaran, Pondicherry, [protected]