[Resolved]  Chittoorappan Indane Services — Selling Cylinders in the Black Market

It is very disheartening to note that this Indane Gas dealer - Chittoorappan Indane Services - is creating a bad name for the Indane brand itself. I have been staying with my family at Cochin for the past 30 years and have been booking gas cylinders through Indane dealers. We recently moved to Elamakkara and transferred our connection to Chittoorappan and since then we have been having innumerable problems. Whenever, the delivery guy delivers our cylinder, he demands to be paid Rs.500/- extra for door-to-door delivery. After we complained about this to the agency, they started taking their own sweet time to deliver our cylinder after booking it almost 3 months back. May I also bring to the attention of the authorities, that Chittoorappan agency is selling the cylinder in the black market. One morning, we received an unexpected call from the delivery man that he is bringing our gas. When we said that our gas is not over and we haven't booked yet, he said there is an extra cylinder in the godown so he can give it to us in black if we are ready to pay him an extra fee of Rs.2500/- We refused and said we will complain to the authorities. A few hours later, my neighbour informed me that the same delivery guy called and asked him if he may be interested in getting a cylinder on the black. Kindly take note of this because the owner of Chittoorappan insists that Indane is not supplying enough cylinders but the truth is Mr. Shaji and his workers are selling the cylinders on the black which is why it is not available for the common man. Request your intervention in this regard, otherwise the name of Indane will be brandished because of the unethical dealings by third-rate gas agencies such as Chittoorappan. Regards, Major Varma Elamakkara