[Resolved]  Citrus Payment Gateway — payment not made but amount debited from the account

Address:Imphal East, Manipur, 795129
Website:www.nios.ac.in

With reference to nios admission reference no. D[protected] ; i am very sorry to inform you that during net bank payment my transaction 01/09/17 ₹4511 failed ; while amount from the account debited, but the amount of failed transaction has not been returned in my account by now.
Therefore i request you to return the amount of failed transaction. I will be thankful for you.
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Aug 8, 2021
Complaint marked as Resolved 
Sep 01, 2017
Updated by Neetu Gurung
With reference to nios admission reference no. DI40100300 ; i am very sorry to inform you that during net bank payment my transaction 01/09/17 ₹4511 failed ; while amount from the account debited, but the amount of failed transaction has not been returned in my account by now.
Therefore i request you to return the amount of failed transaction. I will be thankful for you.
Complaint comments 

Comments

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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    Imphal
    Manipur
    India
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