| Address: | Gurgaon, Haryana, 122001 | | Website: | consumer.citruspay.com |
Refund of failed transaction is not allowed due to account limit exceeded. Common sense for a customer is that money which is deducted but the transaction fails should be allowed to be credited and should not be counted as amount exceeded.
I talked to the customer care of citruspay. They said that money will be credited next month.
This kind of service is not expected from any wallet provider. They are basically denying us the money.
Was this information helpful? | 
As assisted over the calls, your wallet limit has been exceeded for the current month. Please contact the merchant for more further assistance.
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team