City Bank — fraud incident

Address:

New Delhi, Delhi

Dear sir

Wanted to know that is city bank management to know what is going on using city bank name to cheat people and earn money.

For this i explain the full case.

The case is : - one day i had a call from ms sonia sharma said i am calling from city bank my name is ms sonia sharma and offer me for loan on lowest interest rate @ 3% i asked how this possible then she had told me yow take one insurance policy if you want rs 5, 00, 000/- loan so you have to take one bharti axa elite advantage police which is yearly premium rs 60, 000/- per year and this for 10 years. I asking for emi she had told me you pay only premium amount per yearly regularly. And after received policy document on that policy mortgage city bank to give loan me rs. 5, 00, 000/- through net banking and i have a funds requirement and this offer is lucrative and city bank name i take policy and paid premium amount rs. 60, 000/-. By chq to bharti axa. After receiving document i whatapps all policy document to ms sonia sharma then she said please whatsapp all document to mr rajiv verma. I send to all document to mr rajiv verma then nothing to happen i follow-up above guys they had say your file no is generated and say our city bank finance department call you for details please attend call and give required information. As per say i do all formalities after that nothing is happened 4 to 5 days. Again i follow-up above guys said in process. One day call from mr rajiv and say our finance department say the loan amount is rs 5, 00, 000/- approved but one condition you have to take noc for 10% of loan amount and take another bharti axa elite advance policy premium rs 50, 000/- and say after loan disbarment this policy amount rs 50, 000/- less rs 999/- deduct and balance to refund to your account in 72hrs. I surprise and said this not a fare and you also not say this is required then i said i do not have extra money to fulfil this requirement then he had say if you have not fulfil this we are not disburse your loan. I do not have money that’s why i do not process further. Than one month nothing is happened one day before march ending mr amit had call me and say your loan is approved but if take one policy so we can disbursed loan. I said i have not money to take policy then he said i give discount amount for noc so said paid only rs 35, 000/- on policy and we will disbarment loan amount rs 5, 00, 000/- and refund rs. 35, 000/-. Deduct rs 999/-. So i borrow rs 35, 000/- from market with 4% interest per month and take policy then after receiving policy document policy dated 16/04/2018. As per required i send all document to mr amit nothing was happen 3 to 4 days. Then i call to mr amit asking about loan disbarment and refund rs 35, 000/- he was said your loan is disbarment and trf to your account on dated 21/04/2018. On monday dated 23/04/2018 i check my bank account and found no payment is received i called to mr amit then he said disbursed in month end dated 30/04/2018. I check my account on dated 01/05/2018 and found no payment received i again call mr amit and asked about my payment then he said bank was closed due to holidays so your payment trf to net banking on dated 02/05/2018. I again check my account but not payment received i again call to mr amit what about my payment the he said on dated 04/05/2018 your payment trf to account. And till date i have not received any payment i continuously called daily 6 time to mr amit he is not respond me not take any call. I always ask for what is truth is it fraud or scam not answer.

So sir i decide to write a mail to senior management to look into this serious matter. If it is found that this is cheating /fraud / scam so we need to take action to these peoples and initiate social media campaign against this cheater / fraud / scam to aware all people through whatsapp / mass sms / im / twitter.

Sir i have loose my rs 95, 000/- but i not wanted to cheat other peoples. Sir i request you please look in this matter and take respective action.

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All mention guys mobile nos.

Mr amit – [protected] / [protected]

Mr rajiv – [protected]

Ms sonia – [protected]

I received call from given nos and name appear in truecaller city bank. Nos –[protected] /[protected] /[protected] /[protected] /[protected] /[protected]