Clientele Consultancy Service — Deducting money from my account without my consent.

On April 28 I met a clientele agent in Upington on the street who asked me if I was interested in a clientele policy. I said no. So he asked if they can call me to tell me more about their products so I agreed. They never called me, but on the same day I received messages saying that I joined clientele and that I'm supposed to pay on the 23th of each month. The agent asked for my bank card just to check if I qualify. I never gave clientele permission to debit money from my bank account. So today I borrowed money from a friend of mine to buy food because I'm unemployed. As soon as the money was in my bank account clientele deducted R321.00 from my account without my consent. I never signed anything with them. Because I'm unemployed I never could call them back to asked about the messages. I spoke to a consultant today and the policy was cancelled but they didn't refund my money. Instead she told me a still need to pay for June. For what? I need that money back because I still have to pay it back to my friend and I'm unemployed. Please resolve this matter for me as soon as possible.
Thanks
Was this information helpful?
No (0)
Yes (0)
Clientele Consultancy Service customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Clientele Consultancy Service
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    18
    Pending
    0
    Resolved
    5
    Clientele Consultancy Service  Address
    3B-1,II Floor, Mahavir Garden, V.G.N Shanthi Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu, India - 600058
    View all Clientele Consultancy Service contact information