Its been 3 months since my tv is not working i have submitted so many complaints but they did nothing...
From: customer care
Sent: tuesday, september 10, 2019 10:52:22 am
To: jai sharma
Subject: re:[# 22938 #] reboot issue
Hey jai sharma,
Thank you for writing to cloudwalker customer care.
We regret the inconvenience caused to you.
Kindly note that our support executive shall get in touch with you shortly to address the concern.
Thanking you | warm regards,
Cloudwalker customer care
[protected]
— on mon, 9 sep 2019 19:44:17 +0530 "jai sharma" wrote —
Still waiting
Getoutlook for android
From: cloudwalker info
Sent: saturday, august 24, 2019 5:39:39 pm
To: jai sharma
Subject: [auto-reply] cloudwalker info
Hi,
Thanks for reaching cloudwalker customer care! We have received your message and our team will get back to you within 48 working hours.
Warm regards,
Team cloudwalker
Website: www.cloudwalker.tv | toll-free helpline:[protected]
Still waiting
Get outlook for android
From: cloudwalker info
Sent: saturday, august 24, 2019 5:39:39 pm
To: jai sharma
Subject: [auto-reply] cloudwalker info
Hi,
Thanks for reaching cloudwalker customer care! We have received your message and our team will get back to you within 48 working hours.
Warm regards,
Team cloudwalker
Website: www.cloudwalker.tv | toll-free helpline:[protected]
Hey jai sharma,
Thank you for writing to cloudwalker customer care.
Kindly note that our support executive shall get in touch with you shortly to address the concern.
Thanking you | warm regards,
Cloudwalker customer care
[protected]
— on sat, 24 aug 2019 17:38:12 +0530 "jai sharma" wrote —
My phone is working fine and i am waiting for your call. I am sharing altrenate number with you - [protected]
Thanks,
Jai sharma
From: jai sharma
Sent: saturday, august 24, 2019 4:33 pm
To: [protected]@cloudwalker. Tv ; cloudwalker info ; [protected]@cloudwalker. Tv ; [protected]@cloudwalkertv. Zohodesk.com
Subject: re: re:[# 22938 #] reboot issue
Nobody called me please get back to me on this
Get outlook for android
From: customer care
Sent: friday, august 23, 2019 1:37:54 pm
To: jai sharma
Subject: re:[# 22938 #] reboot issue
Hey jai sharma,
Thank you for writing to cloudwalker customer care.
We tried contacting you on [protected] but there's no response form your end.
Kindly share with us the alternate number or confirm with us your convenient time for telephonic conversation between 10 :30 to 7:00 pm
Awaiting your kind response.
Thanking you | warm regards,
Cloudwalker customer care
[protected]
— on thu, 22 aug 2019 18:02:47 +0530 "jai sharma" wrote —
This is not closed even noone called me and nobody visited and you are saying this is closed.
How can you close this??
Thanks,
Jai sharma
From: cloudwalkertv
Sent: thursday, august 22, 2019 11:25 am
To: jai sharma
Subject: [#22938#] your ticket has been closed
Dear jai sharma,
Your ticket "22938 reboot issue" has been closed.
We hope that we've helped you to the best of your satisfaction. To re-open this ticket simply reply to this email.
Regards,
Cloudwalker support team.
This is not closed even noone called me and nobody visited and you are saying this is closed.
How can you close this??
Thanks,
Jai sharma
From: cloudwalkertv
Sent: thursday, august 22, 2019 11:25 am
To: jai sharma
Subject: [#22938#] your ticket has been closed
Dear jai sharma,
Your ticket "22938 reboot issue" has been closed.
We hope that we've helped you to the best of your satisfaction. To re-open this ticket simply reply to this email.
Regards,
Cloudwalker support team.
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For 1 year experience was good now the software issue is there. Please tell me how to sort out this issue.