Incident date 28/05/2018 client mob. No.[protected] mr. Sameet mahindr.
As we had visited to club mahindra emerald palm at varca goa for holiday package for our children on dated 28/05/2018. We met mr. Sameet and he explained to us about the package. We said ok we will think about it and let you know but he made us to book by promising us gifts and discounts by saying which will available only in may and not after. Mr. Sameet made calculation of amount and made us to pay a amount of 55, 644.00 on dated 28/05/2018 by filling a form and i swipe the atm card for the same amount. After 3 days we realised it is not worthful by paying such a huge amount and we left to club mahindra on 1st june 2018 for cancellation. We also asked the guests there how it is the feedback was against club mahindra membership. We met mr. Sameer and requested him to cancel the membership which is created on 28/05/2018 still he was convincing us not to cancel but finally we decided to cancel and we asked him if we have to fill up any cancelation form he said not required since the membership is not created and there is no membership number for you to cancel he took the copy of form which was given to us (Customer copy) and he said i will do cancellation from system and your money will come to your account within 60 days since this is the 6th month till date the amount is not come. I will highly appreciate if my amount refunds back to me or back to my account without any hassles. Waiting for your kind reply.
Best regards
Mem lee furtado ([protected]@yahoo.co.in)
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