[Resolved]  Adexmart — Stolen cell phone replaced with some other low value item on online purchase

Address:Hyderabad, Andhra Pradesh

I have ordered the below cell online and instead of getting the cell phone i received some chinese charger worth 1000rs instead of the cell phone. Can you please help me in resolving the issue.
Also i had received the bills for the cell in the parcel i received. It contains the IMEI NO as [protected]. This is for your information so that u can use this info in tracking or getting the phone blocked.
I have also attached the photos

Thanks & Regards
Adarsh Reddy
cell [protected]
__________________________________________________________________________
Dispatch Details
Dear adarsh Reddy,

Your Order no: 60801 has been dispatched.

It was great having you shop at www.adexmart.hdfcbanksmartbuy.com

The product/s you ordered have been dispatched. Please check the details and revert to us in case of a mistake:
Order Number : 60801
Order Date : 31-May-2012
Payment Method : Credit Card
Shipping Mode : Express
Sr No Product Name SKU Unit price(in Rs. ) Quantity Total Cost(in Rs. )
1 Samsung Galaxy Ace Plus AcePlus 14990 1 14990
Courier details : BLUEDART
Airway Bill number : [protected]
Shipping Address
adarsh Reddy
[protected]/1, Race Course Road,Old Malakpet,,
Hyderabad,
Andhra Pradesh,
India
Zip/Post Code: 500036
Tel: 91-[protected]
Mob: 91-[protected]
Email: [protected]@gmail.com

We request you to make note of this information for future reference.

We are excited about your purchase at www.adexmart.hdfcbanksmartbuy.com and look forward to your continued patronage.
See you again at www.adexmart.hdfcbanksmartbuy.com.

For any order related queries, please call 91-[protected] or email us at [protected]@adexmart.com

We assure you of best services at all times.

Warm Regards,
www.adexmart.hdfcbanksmartbuy.com Team

Note: You can track the status of your order in My Account section on www.adexmart.hdfcbanksmartbuy.com
__________________________________________________________________________
+3 photos
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Aug 13, 2020
Complaint marked as Resolved 
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    Hyderabad
    Andhra Pradesh
    India
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