Aditya Birla Group / Idea — No network coverage for 5 days

Address:Kamrup Metropolitan, Assam

Recently I've taken a postpaid connection (Plan 99) from your cellular service. But from the last 5 days I'm not getting any network signal. The customer care guys say the same thing everyday that the server is down. I've also checked the SIM card in different handsets to check that if there is any fault with my handset but in vain. So, please help me at your earliest. Thanking you in advance.

My idea MSISDN No. [protected]
SIM card No.[protected]

Dipali Sarma

Contact No. [protected]
House No.5, Sachal Path,
Near Nagaland House, Six Mile,
Guwahati-781022, Assam
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The customer care guys say the same thing everyday that the server is down or the SIM card might be damaged. They advise me to apply for a duplicate SIM, but as I live very far from the nearest Idea store I requested them to supply the duplicate SIM to my residence as they supplied me the original one. But they refused to do that. So, please help me at your earliest. Thanking you in advance.

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    Guwahati
    Assam
    India
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