Apache RTR 160 — REFUSAL OF REPLACEMENT OF ANGLE IN THE REAR SIDE BY THE DELEAR

I PURCHSED THE APACHE RTR 160 BIKE FROM YOUR DEALER M/S GOODWILL TVS ANNA NAGAR CHENNAI ON 30/04/2009. ON THE DAY OF TAKING DELIVERY I FELT A WABLING IN THE BIKE. THE DELAER TOLD THAT IS BECAUSE OF THE LOW AIR PRESSURE IN THE TYRES. AFTER FILLING THE AIR I COULD NOT NOTICE ANY SHAKE ARE WABLING. TILL NOW THE BIKE IS RUNNING SMOOTHLY. BUT AFTER SOME DAYS I NOTICED THAT IN THE REAR SIDE AN ANGLE WITH CASTING IRON IS HAD A CUT. ON 27/05/2009 I GAVE MY BIKE FOR THE FIRST SERVICE AND INFORMED ABOUT THE PROBLEM ALSO AND ASKED THEM FOR REPLACEMENT. BUT THEY REFUSED STATING THE REASON SINCE IT IS MORE THAN 25 DAYS GONE THEY CAN NOT REPLACE THE BROKEN PART. FURTHER THE TECHNICIANS AGREEING THAT THE BREAK IS NOT DUE TO ANY HIT OR ANYTHING. I FIRMILY BELIEVE THAT THE BIKE WAS DELIVERED TO ME WITHOUT NOTINCING THE BROKEN PART SINCE THE PART COULD NOT BE SEEN ON AN IMMEDIATE LOOK. FURTHER THE CENTRE STAND OF THE VEHICLE AND THE SILENCER WERE NOT FIXED TO ITS PLACE AND WAS SUBSEQUENTLY CORRECTED BY THE DEALER AFTER THE FIRST SERVICE. I AM VERYMUCH DISSATISFIED WITH THE SERVICE. GIVEN TO ME. DELAER IS MUCH WORRIED ABOUT IHIS SALES AND PROFIT AND NOT EVEN BOTHER TO SATISFY THE CUSTOMERS AFTER SALES. FOR YOUR INFORMATION WITH IN THIS 1 MONTH AND TWNEY DAYS MY BIKE WENT FOR SERVICE STATION THRICE FOR REPLACEMENT OF PETROL TANK, ALLIGNING THE SILENCER AND THE CENTRE STAND) TO HIDE THEIR FAULT THE DEALER IS TELLING LOTS OF STORIES ( I.E BECASUE OF THE SMALL PART THE BIKE'S STEBILITY WILL NOT BE AFFECTED AND THE PART IS ONLY FOR ATTRACTION ONLY AND SO ON) . I NEED THE RELACEMENT FOR THE BROKEN PART IMMEDEATELY BY SUITABLE INSTRUCTION TO THE DEALER SINCE THE FAULT IS PERSIST SINCE DELIVERY OF THE VEHICLE AND ALSO IT IS WITH IN THE WARRENTY PERIOD .