[Resolved]  Arjun Enterprises — Delay in refill of Gas Cylinder after 10 days

Address:South Delhi, Delhi

I am Anthony D'Cruz and my Consumer Nos.6302 registered with M/s.Arjun Enterprises, Wing - C,Munirka, New Delhi. I would like to change the Gas Agency from M/s.Arjun Enterprises to some other Gas Agency. Because I am not satisfied with the services provided to me. The refill Gas Cylinder is supplied to me after 10.12 days after the actual booking date. More over the staff behavior is also not good. They don't have any business to ask the customer when you have two cylinder allotted why you wait for both cylinder to finish and then order. As usual we order when the previous cylinder is used 1/4 of gas.

Most of the time we were informed that, the delivery boy has already left to deliver the Cylinder in the morning. But the cylinder is delivered to us after 2-3 Days. They give wrong commitments. More over even the cylinder is given to be delivered to us many occasion it has been observed that, on the way the delivery boy delivers the cylinder some other person instead o[censored]s resulting in delay another 3-4 days.

Please let us know the procedure to change the Gas Agency at the earliest to avoid further more inconvenient to us. Please take stick action against M/s.Arjun Enterprises immediately and advise them to deliver the cylinder with 2-3 days time after booking date.

Anthony D'Cruz
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Aug 13, 2020
Complaint marked as Resolved 
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Arjun Enterprises — Cylinder have not received

our consumer no. is 14295. we have booked 02.04.2010 in arjun enterprises, munirka. till now we have not received cylinder. atleast 10 times we called up and they says just now we are sending. but nobody came so far. every time this same problem we are facing. please take this matter as most urgent.

Arjun Enterprises — Threatening customer

Sir,

This complain is regarding Arjun Enterprises, Pune

1) Not ready to give bill, when forced asked me to fill in Bill details.
2) Not submitted my documents to MTS office.
3) False commitment.
4) payed Rs 999 /- for recharge but not recharged utill i called serverl times.
5) Threatening saying "Do what ever you want to do, will not submit your document".

I purchased MTS M Blaze moderm at Rs 2300, and Rs 999 for recharge my MTS connection with number [protected].
on 19th Jan 2011.

I asked him to give me bill but he was not ready to give me bill details, when forced he handed me empty
bill saying you should write all the details as he is not bother to write the details.

I called up on 21st Jan, 3 times asking him to recharge he angry said he is doing and should not call him
again. then atlast on 21th Jan 2011.

On 19th Jan 2011, he said he has already submitted my documents to MTS office.

On 25-26th Jan 2011, my MTS connection was blocked, cause my documents did not reached to MTS office.

When i enquired Arjun Enterprises he said, he has more than 100 of documents and he cann't manage the documents.
He promised he will submit my documents on 27th.

Regarding above what is mentioned i have a audio recording between Arjun Enterprises and me.

On 27th, after servel follow he Threaten me saying, "Do what ever you want to do, will not submit your document".

I have me mentally harashed by him, and I request to take strict action against him,

I personally submited my documents to MTS office on 2th Feb 2011.

Since its my prepared connection its almost 10 days my connection is closed, this will only effect customer,

I dont want any warning regarding Arjun Enterprises, he should be fined, i have seen many customer complaining
at his office, but he is least botherd.

His address is

Arjun Enterprises,
Opp Kunal Icon Row Houses,
NEar Sadguru Hotel,
Pimple Saudagar,
Jagtap Dairy,
Pune 27,
[protected] / [protected]





- Regards
Paresh More
[protected]
I, Anthony D'Cruz holder of Consumer No.6302 recommend this complaint. It has become their habits to harass the customer by giving false commitments. They are not at all equipped with sufficient stock to provide best services. Most of time they are without stock. The delivery also take place after 10-15 days.The staff behaviors also very rude. They don't pick up the phone call up to 12 noon to avoid the complaints.

I do not know how come the government has allotted the Gas Agency to M/s.Arju Enterprises. The Govt. should cancel the agency to such a person who is harassing the customer.

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