Address: East Delhi, Delhi |
Dear Sir/Madam,
I was holding credit card No. [protected] for the last so many years, this card was issued against Corporate client with (Indian Oil Corporation Ltd.) IOC. I have a good record in your bank and have purchased lot of items against this card and pay the amount in time. This time I have received a statement for payment of Rs. 4602 and First time I have paid the payment in cash i.e. Rs. 4650/- on due date i.e. 17.09.2008 in your bank and your bank staff never told if you pay the cash then you have to pay extra surcharge and I was not aware that if one we deposit the cash payment the bank will charge extra service charge.
But after so many discussion with your call centre they agreed to pay Rs. 180/- we will settle the issue and I have deposited the Rs. 180/- paid vide Ch. No. 260526 dt. 3.12.08 and after that your bank is sending the statement every month to pay the payment and imposing late payment fee. Every month you are enhancing and raising the penalty and harassing the valuable customer. I request you to kindly look into the matter and close the chapter for the good customer. I am also having my salary account in your esteemed bank.
I once again request you to look into the matter advise to waive the penalty which is unnecessary charging everytime and harassing the valuable customer.
(Ashok Kumar Chugh)
Credit Card Customer
[protected] Was this information helpful? |
Post your Comment