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Ashtavinayak Auto Pvt LTD (Goregaon -Mumbai)

[Resolved]  Ashtavinayak Auto Pvt LTD (Goregaon -Mumbai) — Poor service on purchase of new car

Hi,

This is to inform, that i the undesigned, have been harassed, by the service provided by the below mentioned dealer
Ashtavinayak Auto Pvt Ltd
Poonam Heights, Opp M.T.N.L, S.V Road, Goregaon (W) Mumai - 400 062

I had booked a Chevrolet spark on the 24th of Aug 2009, and was comitted a delivery date in the 1st week of Sept'09. then i was told that thee is a delay in registration since they misplaced my documents and hence was confirmed a delivery on the 1th of Sept'09. Today is the 6th of Oct'09 and i am still awaiting delivery. On all these days i have either been taking leaves or offs to make a trip to mumbai (Since i work in pune). They keep you waiting for hours at the showroom and then deliver an excuse. My 1st EMI has already ben deducted by the bank and i have still nor recieved the car.

I would like to mention that the Ashtavinayak Showroom is filled with in competent sales men and to top it all, their manager leads from the front. With a manager like him, i am not surprised that the have such a bad service

I have been passed on from sales reps
1st Sanjay Rana - This guy would either be on leaves most of the time and now he has quit, i guess he has realised that it's no good working with this outlet

2nd Vipul Makhwana - I somehow managed to get this guys num, thinking that he would get things together, but guess what, he is on top of the fools chart, he just refused to own the issue, to the extent, that today,when i was at the showroom and wanted to speak to him, he sat in his glass cabin and sent a mouth piece of his Name:Sanika, but the poor lady could only say " I am sory, it's my company's fault).. What a looser

3rd Hansraj - This guys i must say, tried to make up for fools like Sanjay and the Manager Vipul Makhwana, but since i was not part of his incentives, i guess he worked only when i would call to remind him.


Over all i have heard great reviews about General Moters, but dealers like these are a threat to a brand like GM

I have had heavy financial loss due to leaves and trips to mumbai.

I sicerly request someone to take this to the highest and get some action taken against Ashtavinayak Auto Pvt Ltd

Regards
Percyvellon Nazareth
Mob: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
12 Comments

Comments

Similar imcompetent behaviour experienced by me with the sales man at Asht
Reply
I am also facing same problem, 1st of all no body is picking up phone, my lone is already approved and I am paying EMI's to bank.

Sanjay
Reply
Please provide me AVK dealers number.

Thanks,
Sanjay
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I completly agree with the above mentioned problems. I too have faced similar problems. I have book the new chevy cruze on the 31st of oct & the delivery time was 4-5 weeks. Today its the 9th december & there is still no news with regards to the delivery date.

I had spoken to:

Parikshit: Who in first wont pick up calls but to my suprise also happened to call me back, after that day he is on a leave.

Siddesh Marathe: The manager...i had spoken to him on the 24th of november for which he promised to deliver the card before the 10th of dec. Like i said...today is the 9th & to my badluck or their poor service Mr.Marathe refuses to pick up my call.

Overall its been more then 5 weeks & i have no clue when my car is going to be delivered.
Reply
yes avk is really bad
Reply
Even I agree, I have booked an Chevy Beat on 12th Jul 2010 from goregaon (Ashtavinayak), with full payment. I was promised to get car delivery on 22 july, as the processing takes 8 days after full payment.

But on 22nd july i was informed by the sales person that car delivery will be delayed by couple of days, as the vehicle is in there godown. Due to rain the vehicle is not availble in showroom and hence the registration process would take time.

My request to the dealers is don't give any false commitments to the consumers. if you are not sure about the delivery.


Regards

Gopal Shelte
Reply

Chevy Beat — BAD SERVICE FOR THE PURCHASE OF NEW BEAT FROM ASHTAVINAYAK.

BAD SERVICE FOR THE PURCHASE OF NEW BEAT FROM ASHTAVINAYAK.



I have booked a Chevy Beat on 06th Jul 2010 from Goregaon (Ashtavinayak) by paying the booking amount of 15000/-, I was told that car would be delivered on 15th after payment of Final amount. Hence on 12th I made the full payment. And I was told that car was in PUNE it would take 8 days for the car to come in showroom along with the registration of the vehicle. I was given a date 20th July for the delivery. When I went on 17th for finalizing the accessories for the car I was told the car would be delivered on 22nd July 2010 as car was still in PUNE plant.



But on 22nd july i got a call the sales person(Richard) that car delivery will be delayed by couple of days, as the vehicle is in there godown. Due to rain the vehicle is still not came in showroom and even the registration process would take time. And I was given new date of delivery 27th July

Gopal Shelte
[protected]
Reply

ASHTAVINAYAK AUTO GOREGAON — POOR CAR CHEVROLET BEAT

I HAD PURCHASE NEW CAR CHEVEROLET BEAT FROM ASHTAVINAYAK SHOWROOM.MUMBAI GOREGAON. FEB-2010.

ITS HARDLY BEEN 7-8 MONTHS AND MY PARTS HAVE ALREADY WORN OUT PLUS THE GEAR IS NOT WORKING PROPERLY.
TWICE ITS BEEN SERVICED .SERVICING IS ALSO VERY POOR.

AVERAGE OF THE CAR IS NOT EVEN 9.ITS LESS THAN 9 WHICH IS VERY COSTLY.

CONTACT-[protected]
[protected]@yahoo.co.in
Reply
Absolutely right, this dealer do not honour customer at all. Sales Team is very bad.
Reply
ya.. i gree.. the worst dealer ever.. no customer satisfaction.. they have charged us extra money for registration. n we got our car registered after more than a month.. WORST DEALER.. i wud never suggest ne1 to get a car from this dealer..
Reply
10/9/2014 Subject: My Chevrolet UVA was on two occasions went for paid services at Ashtavinayak Ram Mandir Road, Goregaon West. First time I had to pay a huge sum for no service done to my car and petrol fuel pump was intentionally replaced by them with non functional one. I had no option but to again spend for the same. But I made it from outside. Second time again I had the bad luck, I went only for service, but this time they also forced me to pay huge sum in the name of some vital parts, they even told me if not replaced, I may invite danger to my life. I paid the huge sum again to receive my car not even washed properly, not to name any service, but this time one of the four injectors was showing malfunction. Interestingly, the bill shows cleaning and service of all the injectors. When I reported the same, One person visited my residence and reported that one injector is not functioning properly. How can they charge for the service of the same parts declare it OK and then the same parts is found damaged. Not a meter Car had moved in proper way after the service. It is my sincere request to the top management of Chevrolet India to look into the matter with serious concerns as it appears that these persons are indulging into replacement of good working parts with faulty one for their own benefit. I suggest not to visit these centres for any paid services. From my past experiences I have got far better services and respect from roadside local garages run by illiterate personals. It is a matter o[censored]tmost shame and disgrace to the reputation of the company which is amongst the world™s leading brands.
Reply
I too faced same issue at Ashtavinayak Ram Mandir Road, Goregaon West, the engineer did not informed me that the issue is not resolved, also
my Sail received significant scratch ath LHS during service, which engineer did not informed me..

what a filthy service centre.

Please inspect your car throughly internally and externally after service, dont trust on service...
Reply

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