[Resolved]  Autocad 2007 — fatal error occurring frequently

The machine on which Autocad 2007 is installed doesnot have a net connection. How does one send complaints regarding errors in such a case?

<?xml version="1.0" encoding="UTF-8" ?>
- <CERInfo ClientVersion="3">
- <UserInfo UserCanBeContacted="yes" SerialNum="[protected]">
<UserName value="" />
<UserPhone value="" />
<UserEmail value="[protected]@airtelbroadband.in" />
<UserSubscription macID="{5E761629-E8F9-4C48-9DCF-C9E895B61500}" userId="" />
<ErrorDescription id="6" CrashDate="10/22/2008" CrashID="{87655C60-F2B3-4597-A061-5F854D2E7E3E}" AllowRT="1" />
<Metrics CalendarUptime="[protected]" RequiredSend="0" WaitDur="10000" />
<WorkingDocument name="04 LOWER PARKING.dwg" />
</UserInfo>
- <upipackage>
- <upivalue version="1.0" type="product" requestingapp="true">
- <level name="productline" id="REVITS">
- <level name="release" id="9.1">
- <level name="master" id="{5783F2D7-[protected]B0CE6BBA}">
<level name="build" id="17.0.209.0" />
</level>
</level>
</level>
</upivalue>
- <upivalue version="1.0" type="product">
- <level name="productline" id="REVITS">
- <level name="release" id="9.1">
- <level name="master" id="ENU">
<level name="build" id="20060810_2300" />
</level>
</level>
</level>
</upivalue>
</upipackage>
<OSInfo MajorVersion="5" MinorVersion="1" BuildNumber="2600" PlatformId="2" CSDVersion="Service Pack 2" ServicePackMajor="2" ServicePackMinor="0" SuiteFlags="100" />
- <LocaleInfo>
<LocalUserDefault IDefaultAnsiCodepage="1252" IDefaultCodepage="437" IDefaultLanguage="0409" IDefaultCountry="1" ILanguage="0409" ICountry="1" />
<LocalSystemDefault IDefaultAnsiCodepage="1252" IDefaultCodepage="437" IDefaultLanguage="0409" IDefaultCountry="1" ILanguage="0409" ICountry="1" />
</LocaleInfo>
<ProductInformation name="AutoCAD" build_version="A.209.0" registry_version="17.0" install_id_string="ACAD-5001:409" registry_localeID="1033" uptime="[protected]" otherUptime="[protected]" otherCount="1" />
- <AppCDATA>
- <![CDATA[ Command: PREVIEW;Draworder;Intellizoom;Draworder;Intellizoom;Layer unisolate
UnloadedApps:AcLaunchNFWWS.arx(621a0000, b000);acsiui.arx[protected], f000);

]]>
</AppCDATA>
<OpenGLInfo Vendor="Intel" Renderer="Intel 865G" Version="1.3.0 - Build 4.14.10.3943" />
</CERInfo>