[Resolved]  Bajaj Consumer Durable Loan — ECS BOUNCES

I also have the same complaint; and my Loan Account No 4060CD00087005

I had purchased AC from Tawri Marketing Sitaburdi Nagpur.
Taken loan from Bajajfinservelending
Submitted all the requisite data, about Bank, account no etc.
Bajajfinservelending submitted the wrong data in Bank.
Bank has refused to deduct the money from my account.
BFSL employees recollected all data from me but were fail to submit correct data in bank again.
Then BFSL employees started calling day in and day out that my cheque is bounced, now you pay on-line. They had also started threatening about imposing of penalty etc.
They told that from next month everything will be al-right and I should not have to pay on-line. In this communication two months has gone.
For next payment I refused to pay on-line, and asked them where is the problem. Instead of discussing the problem, they started doing SMS and E-mails for balance payment.
I had waited for 2 months and then I paid three months payment directly on-line.
They had deducted Rs. 450=00 from the EMI amount I paid; now they are asking to pay the last EMI along with this amount.
WHY SHOULD I PAY FOR THEIR MISTAKE?
When I told this to their authority, he told that, they will waive off Rs. 450=00.
Now there is call from Mr. Sandeep Karia [protected] that if I had not paid the penalty, they will collect it any how, and I should be ready for dire consequences if not paid.

This is the direct threatening, if Bajajfinservelending authorities are not ready to take any action on their employees then I have no way out to complaint against them in Police.

Shrikant Kanadey

Dear Johnson,

Thank you for sharing your Loan Account Number.

We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours.

During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending

Dear Johnson,

We apologize for the inconvenience caused.

As discussed over the call, we would like to inform you that we have not charged you any penal charges for the payment dishonor.

We request you to please submit a fresh ECS mandate or alternatively can also submit post dated cheques for the remaining 4 EMIs. We would like to inform you that we have sent data for updation of your CIBIL records.The relevant information will be updated in next 4-5 days.

As soon as we receive confirmation from CIBIL, we will confirm you the same.

With Regards,

weCare,
Bajaj Finserv Lending

ECS BOUNCED & EMI CARD INACTIVE

Hello;
I am calling in regards to my Consumer Durable Loan number 4010CD00213741;
I had been your customer for a long time and never had any issue with my ECS,
this is the first time my ECS was bounced, when contacted my bank about the reason for bounce the Branch Manager said that the ECS Mandate was not sent to the bank hence the ECS was been bounced, Now when your executive calls for the payment and I m also both are instalment already paid in advance[protected]December and January) I informed him about the same and asked him to get the Mandate updated with my Bank, for which he said that it was a technical error from the bank side .
And your executives told me please ask your bank why he did not clear that amount here I don't understand why my bank will bounce the ECS where in I got sufficient fund available, and I had already given a authority to get the funds cleared automatically on every 5th of the month for the amount of Rs.2, 662/-
and the EMI card I try to use for the shopping the dealer said this card is Inactive and the card is useless why u guys Inactive the card and deduct the activation(Service Amount)amount or Because of this 2 ECS bounce my CIBIL rating had been drastically affected.
I believe in your bank that is why I had a loan from you guys and I want you to get things sorted out on urgent bases, if you not then I had to forcefully send a complaint letter the RBI Vigilance Wing.
I want my first ECS to be taken in the form of ECS not by cheque or Cash.
I had the Proof of my bank statement till date (from loan apply to 8 months instalment period)


Note: I don't want any person calling me or Harassing for recovery and very Important I want my Cibil to be updated with the technical error happened from your end.

Be a Gentleman Finance.

Thanks and Regards;
Amit Kumar

After observing my account statement ( A/C[protected] indusind bank ) for I am shocked
to inform you that there has been ECS bounce from my salary account and the
narration says stop payment initiated by the borrower. I have never given
any such request for stop payment to you or the bank . This is the first time my ECS was bounced, when contacted my bank about the reason for bounce the Branch Manager said that the ECS was bounced due to Technical error.
I have received a SMS that My EMI CARD INACTIVE !!! The Bank is ready to give apology letter for the same.
Request you to please waive the bounce charges and active the EMI card. If you required any document ( My bank statement, bank apology letter ect )

Regards,
Ujjwal Ghorai
LAN - 4540CD01391953
Mob - [protected]

BAJAJ FINANCE ( LAN NO 4540CD[protected] ECS PROBLEM


After observing my account statement ( A/C[protected] indusind bank ) for I am shocked
to inform you that there has been ECS bounce from my salary account and the
narration says stop payment initiated by the borrower. I have never given
any such request for stop payment to you or the bank . This is the first time my ECS was bounced, when contacted my bank about the reason for bounce the Branch Manager said that the ECS was bounced due to Technical error.
I have received a SMS that My EMI CARD INACTIVE !!! The Bank is ready to give apology letter for the same.
Request you to please waive the bounce charges and active the EMI card. If you required any document ( My bank statement, bank apology letter ect )

Regards,
Ujjwal Ghorai
LAN - 4540CD01391953
Mob - [protected]