[Resolved]  Bharat Scan — illiterate Technicians

Some few days ago, I went to Bharat Scan in Tambaram for Pregnancy scan for my wife. The first impression was well maintained reception hall and a big plasma TV. First thing is you have to pay the money.

FYI: For pregnancy scan the urine bladder should be full, so that the images can be clear.

I asked them how long will it take since it is not possible to control the urine for longer time. The receptionist(a completely illiterate lady, doesnt even know to spell the patients name and makes mistakes in all possible ways) said it may take a maximum of 20-30 mins as there was a patient inside. We waited for more than one hour. It really difficult(for a preg lady, with urine bladder full) to sit in one place for 1hr+. it went on... Suddenly a short black lady rushed in. We (all the patients sitting there) thought she might be some lab assistant. To our surprise there was no one inside the scan room and the receptionist was a liar. The short lady who rushed was the doctor. We still had to wait cause there was one patient in the wait list before us. There was one old couple waiting there asked "Was there any patients inside, before?" He got good reply "do we have to tell everything....? go and ask the owner.."

after a long waiting streak of 3 hrs finally we went inside. funny atmosphere there... all lights were off.. and only one candle like lamp was present. I havent seen this any where. We said to her that we were waiting for a long time and it is hard to sit with urine bladder full. She said thats not required.... Oh Then why that stupid receptionist asked us to drink lot of water... It took some 10 mins and scan was over. Then again we were waiting for report. I think we were only the second patient that day... It took almost some 1hr for getting the report. " No one works sincerely, all are like who the hell cares about the patients or the sacn center itself."

There were only few patients may be 2 or three. But it took almost 4 hrs to get out of that place.

We went to doctor with this report, she said pls take another scan... We asked why..Doctor said "Some has done the scanning work and it is not proper, It is better to take another scan"

Please avoid Bharat Scan (especially in Tambaram). Poor service, All 3rd rated criminals kind of people work there. There is no hospitality nothing.... ...
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Aug 14, 2020
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Yes not only that branch, all branch are same condition only. Management give commission ( near to 50% amount ) to doctors and ask to send patients to bharatscans. Doctors also send lot of patients there. compare with another scan centers bharatscans charge so cost from patients. so my advice to people compare the rates and take scans and other test. Yes not only that branch, all branch are same condition only. Management give commission ( near to 50% amount ) to doctors and ask to send patients to bharatscans. Doctors also send lot of patients there. compare with another scan centers bharatscans charge so cost from patients. so my advice to people compare the rates and take scans and other test.
The complaint made by the person(Arul) was not right. Because their is no technicians for an Ultra Sound Scan. And also their will be only one small lamp will be switched ON in the scan room because then only the Doctors can view the monitor clearly to rule out the findings. In the reception they ask to spell the patient their name because if once the receipt is generated they couldn't edit anything in that entry.
i recently had a test for my father in bharat scan which is located in anna nagar near nalli silks, ab-1, 2nd avenue, chennai-40. their report showed some weird figures which shook us badly. there moto is "QUALITY IS OUR IMAGE" actually it should be "GUESSING IS OUR MOTO". why we went to bharat scans because earlier we had the test in our village which is 100km from thiruchy, we got very good results so we thought we can recheck with good one in chennai so we choose bharat scans even though we know that they cost us double the amount, but they cheated us. anyway we had similar test with International diagnoisis center, kilpauk, MR hospital, MMM hospital all gave the same results similar to our native place. only bharat scans gave us the wrong report. we have proof and this is not for pulling them down.

on the day of giving report to us in bharat scans they called us 3 times and asking weird question like why u taking this test, who is ur doctor, when u checked last with us etc. we had tested with them earlier 3 times 3 months before. the last result also came similar to the previous one.
Bharat scans:Tambaram, Thats correct waiting for half an hour to get call from Reception lady, waiting for 2 hrs to get call from scan lab, waiting for 1 hour to get report.so totally 3.5 hrs and report can be viewed online...that is Wrong user id/password.not yet uploded..contact centre..you know the report which is much worst than Mediscan report..one comedy doctor asked us what purpose this scan..here doctor is creminal..lab guy is dump? Suresh-[protected]
Tambaram bharat scan is very irritating.Reception calling over a phone is not answering properly.She does not know how to speak.All receptionist are illiterate .They do not know the test name clearly .I called four times for test but every time they told doctor is not available .come after 4 days every time.Management please take a action either bharat scan will go down
Visited the bharat scans Royapettah for USG. The receptionist mentions after billing that they already have 2 patients and it will take 2 hours. I asked why 2 hours for 2 patients, she mentions that, they give "Quality reports". I tried to make mysel[censored]nderstand that may be 1 hour wait time for tests and then 1 hour for reports. (I had to keep asking everything, because the receptionsit never seemed to bother to tell me anything)Then I asked where to go to do the tests, she mentions go to basement. After I reach basement, I see the comotion there. People have been waiting for 6 hours for USG and still people are waiting around 5 of them. I asked where is the token number, the receptionsist are rude and mention you wait for atleast 3 hours. When I question them, their MD comes in(The guy you see in all the photos in their website) he starts shouting and throwing the bills and doctor's prescription around. I was amazed and realy surprised.

I asked them to return the money as I was not informed of this long queue and mostly as I was not happy with the way it looks like. It took me 2 hours to fight and get my money back and then return home. What a waste of my time and energy.

BE AWARE AND NEVER VISIT THAT CENTER.

All these mentioned on their website is all lies:
Qulaity service - Ambience is good and good space for waiting but systems not working and hence reports are delayed. doctors not available so long queue. :) . Now you can predict the quality!
Friendly Patient Care - The most rudest behaviour I have ever seen in any diagnostic center or hospital.
Round the clock services - Yes looks like the patient has to wait round the clock and rather kill himself.
Instant Reports & Results - Go and try it, so many were complaining that they are waiting for reports since 4 hours.
Long lasting relationship - Life long impression, I will never visit them ans ask my relatives to never go there.
All that mentioned here was right about this center because nobody works out of heart because they do not pay the employees at the right time they pay salary above 15th and it would not be in full they will deduct salary from simple reasons and nobody qualified works there. Whoever works there are just 6 months or some experience gathered by work persons only. Very, very worst owners
I have gone for an Echo Test to Bharatscans, Tambaram, on 14.06.2013 and my experience is given below :

1. Reception Hall is maintained well.
2. Registration is simple
3. Though the Cardiologist came late by half an hour, his attention to patients was second to none.
4. Staff are not illiterates as mentioned in some reviews.
5. The report was given to me in 20 minutes.
6. The Cardiologist again talked to us about the results
Bharat Scans uses the students of Bharat Education and Research Foundation as their un-paid employees, we cannot blame the students as they are not trained technicians.
Bharat scans are very worst they used students for taking tests.They made patients practice for their students
I went to Bharath Scans to take CT Scan for my wife on 13th June 2016, 6.30 PM. I said to reception before billing that I want report by next day morning before 10 am as I have appointment with my doctor 11 am. They promised me that they are operating 24 hrs and they will give report same day i.e 13th June 2016. 10.00 PM. But still Today 16.06, 2016 3.00pm i have not received report. I went in person 4 time and called them many time. They are telling we will call you once report ready.
I don't know still how many day they will take for give simple sinus CT scan report.
I have been getting tests done at Bharat Scans for years now and there was never any problem with the reports in terms of readings or analysis. I have visited both Anna Nagar and Royapettah branches found them both good, ambiance is good, clean and come across well organised. They are people guiding, directing and advising visitors. Staff come across efficient. Bharath Scan has been the 1st to introduce latest technology which means accurate results, reports are available faster and the best part being less painful. Royapettah branch also a designated area for women which has only women staff and ambiance is very pleasant with enough waiting area complete with a small table and chairs set for children. This is the area where women specific tests are done.

Tip:- In case of tests for which medicine has to be given through IV and there is problem with thin veins or something, ask for Devaraj, he is excellent, swift and does the work with minimum pain possible.
I echo the above comments. Very poor service and illiterate staffs. We are waiting for every service for around 2 hours with just 1or 2 patients. This is at Bharat scans, St Peter's road, Royapettah. The staffs are giving incorrect information to all patients and everyone gets stressed. This happened on 22nd December 2016. There is no consistent process and everything is complete shambles. Bharat scans are money thieves. They say it takes 2-3 hours inc. Pre&Post fasting steps but took 6 hours to complete the master scan (GOLD). VERY POOR SERVICE!!!
I echo the above comments. Very poor service and illiterate staffs. We are waiting for every service for around 2 hours with just 1or 2 patients. This is at Bharat scans, St Peter's road, Royapettah. The staffs are giving incorrect information to all patients and everyone gets stressed. This happened on 22nd December 2016. There is no consistent process and everything is complete shambles. Bharat scans are money thieves. They say it takes 2-3 hours inc. Pre&Post fasting steps but took 6 hours to complete the master scan (GOLD). VERY POOR SERVICE!!!
I have been to their Royapettah centre..recently.. I think the situation is changing rapidly..I have personally met with the staff and the Dr. Director himself... The staff is responding courteously and I dont see people waiting for long to get appointments...
Time to Re-think on Bharat Scans... ( Restoring back to its old Glory!!!)

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