[Resolved]  Calcutta Telephones — Telephone "dead", docket no:"alive"

I have booked a complain on 20.09.08 with Calcutta Telephones as my landline went "dead" from the same date. No repairing has been done till now though I have met a senior official Mr.P.K.Upadhya on 03.10.08 as suggested by Computerised Customer Cell, Behala Division. He assured me that the repairing w'd be done in the very next day but nothing has been done & my telephone is still "dead" & the complain (docket no:H981) is still "alive".
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Aug 14, 2020
Complaint marked as Resolved 
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To
The Chief General Manager
Calcutta Telephones
Kolkata Dated: 4.8.2010


Respected Sir


Sub: An episode of non co operation and unwillingness to give new land connection to existing customer Jesus Calls . Kolkata. Application dated 21.4.2010. deposite made for Rs 500.00

PL refer above and note that in spite of repeated verbal communication and clarification the connection has not been given to us .

Your Dept says that they want some more documents as a proof that the undersigned is head of the branch.

We wanted a written communication or Mail giving details of proof required but till date the same has not been received from your department.

More than three months gone yet your department failed to intimate me specifically in writing the kind of document they want so that I may get the Land Connection.

I do not know if I will receive a reply from you or not but I wanted to let you know the LIMITAND EXTENET OF HARASSMENT a customer can be subjected to .

With Regards

Dipankar Basak

Enclosed Copy of the receipt
Dear Sir,
My landlines NO.25452552 is dead and broadband connection is not working since 10.08.2010.
I have booked complain Docket No.87875.
Please do the needful.
My Telephone No 24949198 is frequently going out of order. During last one moth or so i had to lodge complaint several times. Few of the docket no.vanished without any action from fault repairing section. No fruitful result even came after discussion with local authority on the plea that ' No Docket No.found'. My lat docket is B2257 which is still alive. Please take necessary action early for proper maintenance & repair.
I have booked a complain on 31.08.10. vide Docket No. H-1475 with Kolkata Telephone as my land line[protected] 'DEAD' from the 30.8.10 Evening. No repairing has been done till date.Though I have regularly follow up over phone with followig departments of Kolkata telephone.
1. DE-EXTERAL- Phone No.[protected]
2. Mr. K.K.Mondal- Phone No.[protected]
3. Mr. Amit Gupta- Area Manager[protected]
Every departments assured me that the repairing would be done in the very next day, but nothing has been done till today. The Docket no is still alive.
In this circumstances you are requested to waive the monthly rental charges for the said line in your bill till the line is alive. Once again you are requested `to take some pain to get it attened with immediate effect.

Regards
Joyanta Acharya[protected]
The General Manager
Calcutta Telephones

Dear Sir,

To draw your serious concern I write to state, since 3rd October 2010 my telephone 24371623 and broadband connection 24379550 as well remain dead. The complaint has been lodged vide Docket Nos J-7604 and P-0369 respectively, both dated[protected]. I simply couldn't understand, how, till today after lapse of four full working days the lines couldn't be restored! I have been facing tremendous difficulties for my dead lines. Please note, this non-functioning of my telephone lines have become a very common feature now a days.

I would request your immediate personal intervention in this regard and expect restoration of my telephone connectivities without any further delay. Please do the needful expeditiously, otherwise I shall have to go for alternative arrangements.

Thanking you in anticipation of your immediate course of action.

Regards,

Chanchal Choudhury
Malancha Mahinagar, 24 Parganas (S)
PIN - 700145
(E-mail ID : chanchal.[protected]@gmail.com)

KOLKATA TELEPHONES — Non-repairing of dead telephone

My land line telephone No.[protected] is lying dead since 8.11.2010. I tried to docket the telephone on 8.11.2010 but in vain. On 9.11.2010 I docketted the telephone by automatic fault booking system vide No. N-2981. On contact it has been reported that telephone is dead due to cable theft. Till date (15.11.2010) the telephone is lying dead for which I am in great agony and not able to use broad band as well.
My telephone No[protected] is temporarily out of service please look in to my problem at the earliest.3
my telephone no 26663610 is dead since thursday, docket was given on friday morning but not yet rectified .
please check

Regards
Anil goyal
Date - 08/01/2011
Dear Sir,

I would like to inform you, please Contemporary stop my phone No - [protected] in favour of Vinod Kumar Parasar, Address 52, Sanatan Mistry Lane, Howrah - 711106 .

Please do the needfull as urgent basis and revert back my mail Id - [protected]@gmail.com

With Warms Regards
Vinod Kumar Parasar
(M) [protected]
My telephone number 22357419 is completely dead. It has been two months since i had launched a complain .
I am putting forward my complain for "early" action.
I am MD.ARIF My landland no: 22357419
My landlines went "dead" from the two or three months No repairing has been done till now
DEAR SIR THIS IS TO INFORM MY TELEPHONE NO[protected] IS DEAD FOR LAST SIX MONTH .
REPEATED COMPLAIN BUT NO EFFECT.THEY RAISE THE THE BILL REGULARLY.I HAVE PAID
BILL FOR RS 3609 .STILL THEY ARE ASKING FOR DEC10 RS 1213 SHOWING ZERO METER
JAN 11 RS 1238.FEB 1235 KINDLY LOOK IN . I AM SORRY TO SAY I AM GOING TO SURRENDER
PLS DO THE NEEDFUL &OBLIGED
The problem is going on and I am a sufferer. The due date is 25/04/2011, but got bill on 27/04/2011 and the local post office (B.Garden post office) is also dutiful. May be the BSNL officials for this service are not concerned about their works.
Regards,
Urmila
Submitted a new connection form on 16.04.2011, till date there is no response from the Telecom Authority. Want ot know the the time required to get a new connection.
I, Rabiul Alam, residing at 'Ukhila Jamaddar Para, Rathtala, P.O-Narendrapur, Kolkata-700103', have not been getting my telephone bill from January 2011 to till date. My telephone number is 24287464. pl. do the needful immediately.
Dear sir,
I sent a email today morning to the email ID given at your website to inform you that my telephone;[protected] had gone dead since yesterday.Much to my dismay the mail failed to reach the recipient due to 'Over quota'.I do't know what this Over'quota' is all about.I'd be highly obliged if you'd kindly let me understsnd why my email couldn't reach the destination despite following your instruction strctly.Further, I'd request you to attend the fault of my dead telephone and bring it back to life without delay.Thank you.
Yours truly,
Dr.Ujjal Kumar Pal,
7/2, K.P.Ghosal Rd,
Belgharia,
Kolkata-700056.
My telephone has been lying dead since 5th June, 2011. I am too old to communicate on mobile phones, and hence land-phone is the only respite.
My telephone number is 23813372,
Please do the needful to re-activate the phone and oblige.

Kalyani Guha
44, Regent Place, Ranikuthi, Kolkata-700040
Dear Sir,

My land phone No. is[protected] which is not functioning for last one week . I had docketed on 23/06/11 against docket No.G0129 but no action was taken. Again I have docketed today(27/06/11) against docket No.G3579 for restore my telephone service.

Please look into this matter and take necessary steps at the earliest.

With regards


Rabin Mukherjee (Mob. No.[protected])

Sandhya -4, 2nd Floor
92, Criper Road, Konnagar, Hooghly-712235
After experiencing the mute state of my telephone for over a fortnight, I lodged a complaint On Telephone No[protected] on 22/06/ 2011 at Computerised Public Grievance Cell-Jadavpur Area with Complaint No A3363, the telephone is still lying dead, though on 23/ 06/ '11 a voice came up to say it would be O.K. But no result has yet been found.

With regards Kalyani Guha
Dear Sir,

My landline no.24371623 again has become dead. I couldn't understand how often a telephone line can be out of order - it's my experience, almost every fortnight I have to come across this inactive telephone line. I am sorry to say, I am fed up with the services of your department which should have been much much on the higher side. However, I have no other alternative way at this moment but to request your good office to restore at once the connectivity of my aforesaid landline no.24371623, for which I shall be ever grateful to you.

Thanks & Regards,

chanchal choudhury
(my E-mail ID : chanchal.[protected]@gmail.com)

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