[Resolved] Calcutta Telephones — landline telephone getting out of order frequently

sekharpal8507

from Patan, Gujarat

Address:

West Bengal

My land line (No.[protected] is getting out of order again and again since April 2010. During May'10 the telephone was out of order for about the whole month. I booked complaint repeatedly at BSNL automatic fault booking service but in vain. Nobody did anything. Phoned the local exchange but still no result. Then I faxed a letter to the Public Relation Officer - Nodal Officer (Public Grievances) on 24th June'10. On 25th suddenly one man from the local exchange called my number and told that the fault has been repaired. Today on 26th June '10 the phone is again dead from evening.
May this letter be able to draw the attention of the top level people of BSNL so that my harassment may be stopped for ever?

Sekhar Ranjan Pal, Consumer ID[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

debabrata biswas

from Kolkata, West Bengal

Dear Sir,
My Tele Phone Number 2550660.
is out of order from 29/6/2010.
pl. take action asap.

DEBABRAT BISWAS
75.N.N. Road.
kolkata-700028

sanchayan

from Kolkata, West Bengal

I am using Calcuttatelephone Land line[protected]and Broadband Services, last month it was dade for 12 days and after giving written application I have not got any rebate for the monthly bill,

Also My telephone and Braod band services is again dade from 10/07/2010 till date, I dont know when it will be live. Also dont know wheather I can get rebate for both the bills.

Sanchayan Ghosh[protected]

AVA ACHARYA

My land line[protected] is frequently getting out of order since last three months. I should not lie as of course it worked continually in between but never ever correctly like how it should work. I booked complaint automatic fault booking service but no use nothing has changed really.

I would hence like to advert your kind attention to please solicit in the matter personally and do something to eliminate this problem as I have a sickly mother at home without telephone life as if stopped. Please look into the matter.

Besides above the telephone is giving "gon gon" sound like ghost kind. Please your personal intervention is required.

Regards

Ava Acharya (ID No.[protected]

AVA ACHARYA

No comments, as I am sick, tired and shattered about the activities of Calcutta Telephones. You serve better you will get more response or otherwise public will lean towards private sector like Tata indicom, Airtel etc for Land Line also leaving Calcutta Telephones far behind.