Comments
In your feedback, you’ve mentioned that ‘neither one of them fit’. We would require more details than that to fix the problem. We need to know if a certain part of the outfit doesn’t fit or if the whole outfit as such is ill-fitting. We’ve asked for more details regarding this but haven’t received any reply from your end elaborating the problem.
Regarding our Return Policy, it’s clearly mentioned that we do not accept returns for custom-made/stitched outfits. You would find this point under Terms and Conditions. http://www.cbazaar.com/ReturnPolicy.aspx
Thus, the RAF (Return Authorization Form) for the Readymade outfit was accepted immediately. As for the custom-made outfit, it was made as per the measurements submitted by you. However, as a special case we are willing to accept the RAF for this outfit too and you could choose an alternative product of the same value from our website.
We’ve been trying to solve this issue but the lack of details has resulted in delay. Please try to understand that we really have no intention in withholding your money as, clearly, we do not gain anything by doing so. On the other hand, we’d be equally relieved and happy to solve this issue soon.
For more queries and clarifications, please send an email to [protected]@cbazaar.com.
Regarding our Return Policy, it’s clearly mentioned that we do not accept returns for custom-made/stitched outfits. You would find this point under Terms and Conditions. http://www.cbazaar.com/ReturnPolicy.aspx
Thus, the RAF (Return Authorization Form) for the Readymade outfit was accepted immediately. As for the custom-made outfit, it was made as per the measurements submitted by you. However, as a special case we are willing to accept the RAF for this outfit too and you could choose an alternative product of the same value from our website.
We’ve been trying to solve this issue but the lack of details has resulted in delay. Please try to understand that we really have no intention in withholding your money as, clearly, we do not gain anything by doing so. On the other hand, we’d be equally relieved and happy to solve this issue soon.
For more queries and clarifications, please send an email to [protected]@cbazaar.com.
Hi I have had a similar issue with this company not only does the size if their clothes be wrong but the quality and the way the overall clothing is made is a disgrace for the money they want! I bought a lehenga saree from them and the overall width of the saree was so short that even with flat sandals on it was literally impossible to wear as it just wasn't wide enough to wear! When trying to get this problem sorted they just simply ignored me!
Thanks,
Cbazaar