[Resolved]  Chase Bank — Credit Card debt.

Wow! This just happened to me. We have a low (4.99%) fixed rate balance with Chase, and were just charged the monthly $10 service charge fee also, plus our minimum payment went from 2% to 5%. When I called, they said they would gladly remove the service charge fee and return the minimum payment back to 2% if I was willing to change my interest rate to a higher rate, which I am not! They're trying to strong arm me into a higher interest rate which seems like loanshark tactics.

I have the same problem. This is a horrible way to conduct business with customer who are in great credit standing with the company. I was never told about the charge and my bill doubled. I was suppose to have a locked interest rate for the life time of the balance. I never missed a payment and I paid more than the amount asked. Then I get my bill this month my EFPR is now 5.10%, they said that the rate didn't increase it's just the rate on the monthly fee is higher. I thought Chase was better to its customers.I too am looking into other institution to do business with.

I HAVE CHASE CREDI CARD VISA FOR OVER 4 YRS AND FINALLY I QUESTION THERE PERCENT OF INTEREST TO FIND OUT IT WAS 32%. I ASK THEM WHAT DO I NEED TO DO TO GET A LOWER INTEREST AND THEY SAID WE CAN LOWER IT TO 2% IF WE FREEZE YOUR ACCOUNT FOR 6 MONTHS AND I AGREE. TO FIND OUT THAT MY BALANCE WAS 1, 300 DOLLARS AND I LOWER IT TO LESS THEN $100.00 DOLLARS AND NOW THEY TELL ME, I AM SORRY THAT ACCOUNT IS CLOSED. WHY WOULD THEY DO SOMETHING STUPID LIKE THIS TO CUSTOMERS. IT IS COMMON SENSE, ANY CUSTOMER THAT THEY CLOSE THE ACCOUNT IS NOT GOING TO PAID $1.300 DOLLARS IN LESS THEN 90 DAYS. ANYONE WOULD PROBALBLY TAKE 10 YRS TO PAID ANYWAY THEY ARE GOING TO CLOSE HIS ACCOUNT., DOES THIS MAKE ANY SENSE. MY DAD HAD INVESTMENT JUST TRANSFER TO CHASE OF OVER 150, 000 DOLLARS AND I HAVE A BALANCE ON MY ACCOUNT OF OVER 15, 000 DOLLARS WHY WOULD THEY WANT TO LOSE CUSTOMER LIKE THIS., IS JUST DOES NOT MAKE ANY SENSE.

they did it to me paid them payments twice a month. they blamed experian for closing one card and raising my interest rate on another!!! experian is sick of there is lies. It, s chase. also lowering my balance. and credit score!!! I called them. And told them you will be accountable for people taking out there family's and killing there self. If anyone because of what chase is doing to people!! They ruin your credit score!!!
maaaafffiiiiiiiiiiiiiiiaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa!!!. wheres obamaaaaaaaaaa!!! every one should complain to our president!!!
MAKE CHASE FALLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL
LEGAL racketeering!!!
FROM ANOTHER COUNTRY I"M SURE