[Resolved]  Cookwell Instagrind Flour Mill — Poor quality and no servicing

Address: Ernakulam, Kerala

I purchased a Cookwell ,Flour mill on 18th of November from ATS Agencies Ernakulam. At that day a person named Thomas came to my home and introduce its working. On the next day, its coupling was burned out. I call to there customer care number, office number and the same person Thomas also. When I call them they said , will call me back after 10 mins, but still now also, I got any calls from there side. I call them several time. They said there is no spare in there hand or some other excuses. So I am going to take some legal steps to get my money back. This is to just inform your authority about the problem. I am sorry to say this, I will made a big advertisement about the problem and services of your product. Because I suffer a lot from these days, nobody came yet to provide service to us.
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Aug 13, 2020
Complaint marked as Resolved 
 
3 Comments

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I also bought the product from Pune. The service was descent and the sales manager was helpful. i have been using the product since 3 years and its still in good condition. I damaged the rubber part by mistake. When I asked them they gave me new rubber part in 8 days for just 80 Rs.
please send me the address centre of cook well service in kochi.
Bought cookwell instagrind.chutney jar manufacturing defect
No support
Any contact person at Cochin?

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    Cookwell Instagrind Flour Mill
    Perumbavoor
    Kerala
    India
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