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[Resolved]  CUSTOMER OPERATIONAL SERVICES (CHENNAI) PVT.LTD. — PF amount not received

I Simieon david
not received the provident fund amount which is issued to the PF office on 23 JANUARY 2009
and till date no response so kindly look into the matter.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

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Hemant Grover
2-B/66 Ramesh Nagar, New Delhi, Pin - 110 015, India
Phone: 91-11- [protected]
Date of birth: April11, 1973
E-mail: [protected]@rediffmail.com

Educational/Professional Qualifications:
B.Tech In Computer Science & Engineering from Priyadarshini College of Computer Sciences, New Delhi, India March 1997

Marital Status: Married

Work Experience:
11 yrs of exp. In Analysis, Data Integration, Architecture, System Designing, Development, Testing, Business Intelligence tools, Data warehousing, CRM, Data Mining technologies, Microsoft technologies, Data base, crystal reports

Current Employer: Analyze-it Technologies, India as a Project manager Analyze-it is a Product based company engaged in providing business intelligence solutions Software Implementation, Analysis, designing and development

Job Profile: Project mgmt and planning, Estimation, Costing, Analysis, Designing, Implementation, Consulting, Client Interaction, Resource allocation and Team Handling, etc

Domains: Telecom, Pharma, FMCG, Logistics, Hospitality, Electronics, Travel domain, Web portals, Banking, Commodities, BPO, Networking

Client – Info Edge Technologies, Naukri, Jeevansathi, Make My trip, Bausch & Lomb, Apollo clinics, Ac Nielson, Onikra, Modi pharma, Srilankan Fmcg mart, Airtel Telecom, Hutchison, Ranbaxy, Go to Customer, Global vantage, Ranbaxy, Oberoi group of Hotels, Inter continental, Logistics, Indian Airlines, Safe Express, Havells India etc.

Previous Employer: TCIL, India (Telecommunications consultants India ltd., June 96-Dec 02)

Software Technologies and Programming languages:
Informatica, Cognos, Hyperion, Business objects, ETL tools, Data mining, Crm, Analyze-this(Analysis tool), Fuga(ETL), Denorm-this(normalisation tool), Mine-This, Crm-This product, e-Commerce Technologies Sap CRM, e-Commerce Tools, SQLServer, Oracle, Crystal Reports, HTML, Java Script, VBScript, ASP, CGI-Perl, COBOL, Decforms, Level5 Objects (Expert System Building Shell) V2.0, NT, Novell NetWare

GUI: Visual Basic 6.0, 5.0, Ms Access, Designing tool, Dream Weaver

Hardware: Pentium machine, ICL3980 machine and VAX 8250

Operating Systems: Windows, 2000/NT, UNIX, DOS and VAX/VMS 5.0


Overview of Projects:
• Implementation of Business Intelligence Solution.
• Development of Analysis, Denormalisation, Crm and Data mining tools.
• Development of Vortal related to Good Living.
• Development of web portal related to Industrial tools.
• Development of Shopping Cart.
• Software Development for TCIL Finance Division.
• Vendor Item Information System for TCIL Material Management Division.
• Software Development for Business Development & Technical Division of TCIL.
• Design & Development File Tracking System for TCIL.
• Design and development of Commercial system which caters to Procurement, Processing, Sale and Stocking of agricultural commodities for TRIFED (Tribal Co-operative Marketing Federation of India)
• Millenium Year 2000 Solution for KPN Telecom, the Netherlands.
• Millenium Year 2000 Solution for I & AT, the Netherlands.
• Millenium Year 2000 Solution for KPN Telecom, the Netherlands.

Detailed Activities Per Project:

In house Development of Analyze-This, CRM-This, Denorm-this, Mine-This tools
Analyze-this is a front end tool developed for data Access and report generation, Fuga database been developed as fastest database to fetch data from ready to built database in different databases and convert into Fuga database for doing analysis and building data warehouse tool, Denorm this is denormalisation tool, CRM tools for analysis on data etc Analyze-this is used as front-end to do use data from database, Mine this is data mining tool.
Responsibility : Project Mgr, Quality Mgr, Product Implementation, Testing
Team Size : 10
Duration : 24 months
Operating System: Windows NT
Software : Oracle, SQL server, VB, XML, Vc++, Crystal Reports
Hardware : Pentium Machine, Zeon server

Design & Development of Vortal related to Good Living. Client - Aar Solutions
Design & Development of Vortal related to Good Living. The aim was to attract customers on the web world wide, taking orders, credit card payment, by using different forms, maintenance of databases etc
It is divided into different modules like different type of houses, Furniture, Architect, Interiors, Gardens and Decorative Items etc.
Responsibility : Team Leader
Duration : 6 Months
Team Size : 5
Operating System: Windows NT.
Software : HTML, ASP, PWS, Photoshop, Flash etc.
Hardware : Pentium Machine

Design & Development of Web portal related to Electronic Tools.
Client - Sumitron Exports
Design & Development of web site related to electronic tools. It is divided into different type of electronic tools used in the electronic industry.
It provides different forms for suggestion, payment, and orders on the web using different programming tools.
Responsibility : Team Leader
Duration : 6 Months
Team Size : 5
Operating System: Windows NT.
Software : HTML, CGI, Perl, PWS, Photoshop, Flash etc.
Hardware : Pentium Machine

Design & Development of shopping portal
It provides different forms for suggestion, payment orders on the web using different programming tools. It is divided into different modules like Crockery section, Electrical Appliances, and Musical Systems etc.
Responsibility : Team Leader
Duration : 6 Months
Team Size : 5
Operating System: Windows NT.
Software : HTML, ASP, JavaScript, PWS, Paint Shop Pro, Flash
Hardware : Pentium Machine

In-house Software Development for TCIL Finance Division.
The modules are maintenance of Bank Guarantees issued by Clients or by TCIL, maintenance of Letter of credits, maintenance of FDR's, Currency details, Shipment details.
Responsibility : Team Leader
Duration : 6 Months
Team Size : 4
Operating System: Windows
Software : Visual Basic 5.0, Crystal Reports, Oracle 7.0
Hardware : Pentium Machine

In-house Vendor Item Information System for TCIL Material Management division
It provides information on various vendors supplying items in the market. Also it tracks the status of supplies with a particular vendor. It also keeps the performance history of the vendor in terms of the orders supplied in past. It also keeps the performance history of the vendor in terms of the orders supplied in past. It involves study of the existing manual system, design, development, testing and implementation of the system.
Responsibility : Team Leader
Duration : 6 Months
Team Size : 5
Operating System: Windows
Software : Visual Basic 5.0, Crystal Reports
Hardware : Pentium Machine

In-house Software Development for Business Development & Technical Division of TCIL
It provides information about Expenditures/Estimate for one or all Projects. It stores and displays rates quoted for different tenders, supplier’s information, Tender for material and services.
Responsibility : Team Member
Duration : 6 Months
Team Size : 5
Operating System: Windows
Software : Visual Basic 5.0, Crystal Reports
Hardware : Pentium Machine

In-house Development of File Tracking System for TCIL
File Tracking System is use for tracking all files, which are generated and send from one person to another within the office multi-user system. It keeps valuable information like List of pending files, List of expected files, List of closed files, List of sleeping files, List of open files and File history.
Responsibility : Team Leader
Duration : 6 Months
Team Size : 5
Operating System: Windows95
Software : Visual Basic 5.0, Crystal Reports
Hardware : Pentium Machine

Development of Commercial system for Trifed (Tribal Co-operative Marketing Federation), India
Commercial system which includes procurement / processing / sale / stocking of agricultural commodities for Trifed
The system has 3 modules:
Commodity Data Bank to maintain a data bank of various parameters related to the commodities e.g. godowns, mandis, states, cities, vendors, importers, exporters, processors etc.
Stores Management and Godown Tracking System
To keep track of all the procurements of commodities, their storage in various godowns, transfer from one godown to another or from one branch to another etc.
It also kept information related to various MOU’s, Delivery schedule of commodities, details of bank guarantees etc. The system issues reminder if the stock goes below the minimum level keeps track of item purchases from outside and allowed user to print wide variety of reports.
Consolidated Stock Position
It receives data on a monthly basis from various regional offices related to commodities like procurement during the month, sales during the month, commodities processed during the month, commodities transferred from one branch to another during the month etc. The system is capable of generating consolidated reports. This sub-system is an independent system except that it uses various directories created in the commodity data bank system.
Responsibility : Team member
Duration : 20 Months
Team Size : 5
Operating System: Windows98
Software : Visual Basic, Crystal Reports
Hardware : Pentium Machine

Millenium Year 2000 Solution for KPN Telecom, the Netherlands
TICO-BILLIT (Telephone Billing Software) was made millennium proof offshore using TCIL-SOLUTION-2000TM tool, which was developed in-house. It can accurately identify the millennium bugs in applications developed in COBOL and Oracle.
Responsibility : Team member
Duration : 2 Months
Team Size : 10
Operating System: UNIX, VMS
Software : COBOL, DECFORMS
Hardware : Pentium Machine

Millenium Year 2000 Solution for I&AT, the Netherlands
KOMPAS (Small order market product and assortment system) of I&AT Telecom, The Netherlands was made millennium proof offshore using TCIL-SOLUTION-2000TM tool, which was developed in-house.
Responsibility : Team member
Duration : 2 Months
Team Size : 10
Operating System: UNIX, VMS
Software : COBOL, DECFORMS
Hardware : Pentium Machine

Millenium Year 2000 Solution for I&AT, the Netherlands
SOA (Telephone Billing Software) was made millennium proof offshore using TCIL-SOLUTION-2000TM tool, which was developed in-house.
Responsibility : Team member
Duration : 2 Month
Team Size : 5
Operating System: UNIX, VMS
Software : COBOL
Hardware : Pentium Machine

Customer Operational Services Pvt ltd., chennai — PF not yet received

PF issued on December 20, 2008 - TN51745/0688 not yet recieved, unable to track info online. Pls look over into this at the earliest and do the needful.

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