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Divine Gas Agency, Ulloor, Trivandrum

[Resolved]  Divine Gas Agency, Ulloor, Trivandrum — LPG cylinder not being delivered after booking

Address: Thiruvananthapuram, Kerala

Hi Guys,

I am having a HP gas connection with Divine Gas Agency Trivandrum with consumer number 603464 residing near CRPF Camp, Pallipuram. This mail is intended to lodge a formal complaint against my gas agency for the highly inefficient service they provide with regards to delivery of LPG cylinders.
I received my last cylinder on 5th February 2011 and subsequently made a booking for the next one on 15th February 2011 (Ref No. 272012) which has not been delivered till date where as I understand that the maximum time an agency can take to deliver a gas cylinder is 21 days in urban area and 30 days from the day of booking in a villages.

I would like to inform you that this is not the first time I have faced this kind of trouble from this agency.

I am sure you that everyone who is reading this will understand the kind of problem that a household faces without LPG cylinder in this age. Does anyone has any idea on how to tackle this issue or is there someone out there who can help to resolve this problem permanently??

Thank and Regards

N Mohan Roy
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Aug 13, 2020
Complaint marked as Resolved 
 
5 Comments

Comments

DIVINEGAS SERVICE — DELAY DELIVERY OF HP GAS CYLINDER

I booked gas for home delivery on11.03.11 but till today 12.04.11 not deliver. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency Distributor code is 51195-0
DIVINE GAS SERVICDE
PAZHAYA ROAD,R.G.NO.154,NEAR PHED
ULLOORE
MEDICAL COLLEGE-P.O
TVM-11

CUSTOMER NO IS 602358.
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Hey I`m also facing the same problem, i booked gas on 17th may but till now the cyclinder was not delivered, when i called them and asked them abt gas, they asked me to pay the bill and get the cyclinder from the godown by ourself, we have to do something, their service sucks,

Manjit,
mkt.[protected]@gmail.com
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I think every customer of Devine Gas Agency is facing the same issue. When we call them, they will tell a date, on which they will deliver, but will never deliver within 2 weeks of time. Delivery peoples are behaving rudely. I have never seen such a worst personels in life.
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They create their own rules.worst services.not following any professionalism.
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Hi Sir,
I have registered for new connection with Divine Gas Agency Ulloor, Trivandrum on April 9th 2014. Still i don't get a connection. Every time when i call, they are saying it will ready by next week. Always saying the same. And on call, they are responding with irritating words. Please look into the problem.

Jiran
Trivandrum
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    Divine Gas Agency, Ulloor, Trivandrum
    Kerala
    India
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