[Resolved]  DXN India — CONSUMER COMPLAINT

Hi,

one of my freind introduces dxn india products, i trust him and buy RG/GL DXN Capsule 4 set total price rs 7480.this product is so costly but freind convinced me so lot about this products, i decide to use for preventive measure.my age is 34 yrs old.

but experince is so bad i never forget in my life, after 3 week consuming i saw reaction in my body due to RG/GL capsule.i stopped consuming. my face and 70% part of body appears red patches....so painfull. then i counsel my city appolo hospital, dr abhay kumar, advice me this is due to reaction,never consume those capsul again.

then i call my freind to return this unused bottles and refund my money. he refuged.for bottles refund i visited dxn delhi office and register complain regarding reaction in my body and i request please return this 3 bottles unused. then customercare staff send me mr sengupta cabin, who is dxn india country manager.but that fellow also not cooperated and refuged to retun my money. ... after embarrasing talk i return. i lost rs 7480.still in my face have red patches.for treatment i visited 4 times to hospital...so bad experience
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Aug 14, 2020
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Dear Sreejith,

read below facts and please comment.

Dr. D. Athisayaraj, Head of Siddha/Ayurvedic Department, Aringnar Anna Govt. Hospital of Indian Medicine, who had originally recommended classification of RG & GL capsules as APMs, later on, confessed that the recommendation made by him was not correct as it was based on bogus clinical trial reports. He was cross-examined before the adjudicating authority. It appears from his depositions (in cross-examination) that he did not consider 'Ganoderma' and 'Shiitake' as ayurvedic medicines. Further, from a letter written by the Director of Drugs Control, Tamil Nadu, in reply to certain queries made by DGCEI, it appears that the opinion offered by the Head of the Department of Ayurveda regarding the nature of RG & GL capsules was communicated to the investigating agency. This opinion reads as under:

These items (Chatraka & Buchatra) are basically food supplements may be used to give therapeutic value with some other drug to be given for identified diseases and that these items cannot be used independently to cure any disease

It is clear from the above opinion that "Chatraka" & "Buchatra", which were claimed by M/s. DXN to be present in the subject products, do not have therapeutic value of their own. A test report on samples of RG & GL capsules, issued by the National Botanical Research Institute (NBRI) Lucknow stated that, according to Bhavaprakasa Nigantoo, "Chatrakh" and "Bhuchatrak" were used as synonyms and attributed to Agaricus campestris Linn. (Family Agaricacea) and do not fall under the category of APM. This report of NBRI contradicts DXN's claim that "Chatraka" & "Buchatra" have medicinal properties. The NBRI report further indicated that certain samples of RG capsules, contained 100% 'Ganoderma' and no other ingredients, as against DXN's claim that the product was a mixture of 'Ganoderma' and 'Shiitake'. Yet another observation made in the report is that the botanical name of 'Shiitake' is Lentinula Edodes. But no sample of the DXN's products was found to match with authentic (standard) sample of Lentinula Edodes, which indicated the absence of Shiitake in the sample tested. The NBRI report goes a long way to disprove DXN's claim regarding the composition and properties of the subject products. It also shows that, by declaring Ganoderma and Shiitake (botanically known as Ganoderma Lucidum and Lentinula Edodes respectively) as Chatrakh and Bhuchatra (both botanically known as Agaricus campestris) before the Drug Control/Central Excise authorities, M/s. DXN were misdeclaring the ingredients of RG and GL. Insofar as identification of mushrooms in terms of botanical names is concerned, NBRI's authority is indubitable. We also note that the appellants have not questioned the authenticity of the NBRI report. The voluminous literature (on mushrooms) produced by DXN is no rebuttal of NBRI's findings, nor does it establish that the ingredients of RG and GL find mention in authoritative ayurvedic texts. The DXN capsules do not pass the second test.

8.6 It is on record that the drug licence was issued to M/s. DXN by the Food and Drugs Administration (FDA) Pondicherry as recommended by an ayurvedic expert, Dr. D. Athisayaraj. The Asst. Commissioner, FDA, Pondicherry has admitted this fact in his statement. The expert's opinion was, in turn, based on two clinical trial reports. One of these reports stood in the name of Dr. P. Selvakumar, AMO, Nagipattinam, who later on informed that he had not given any clinical trial report to any person or authority and that the signature and seal shown as his in the document were actually not his and were forged. He also stated that, being a probationer, he was not competent to issue such report. The second clinical trial report was in the name of Dr. S.S. Raviselvan, AMO, Aringnar Anna Govt. Hospital, Chennai. Though Dr. Raviselvan admitted having issued the report, he stated that the report was issued at the request of Daehsan personnel without conducting any clinical test. We note that neither of these doctors was sought to be cross-examined in this case. M/s. DXN have not chosen to salvage the above clinical trial reports from the prospect of decrial. We further note that Dr. Athisayaraj, having come to know the faulty nature of the clinical reports produced by M/s. DXN, confessed that he had wrongly recommended issuance of drug licence to them for manufacture of RG & GL capsules as APMs. Further, he wrote to the Drug Control Authority to cancel the licence. It is also noticed that the above licence was issued to DXN without verification of RG & GL formula with the prescribed ayurvedic texts. The licence was granted by FDA, Pondicherry, merely following the precedent of the Drug Control Authority, Tamil Nadu, having issued a similar licence to M/s. Daehsan. The Asst. Commissioner, FDA, Pondicherry has admitted these facts in his statement. Significantly, he also was not sought to be cross-examined before the adjudicating authority. It is also noticed that the drug control authorities are taking action against the licensees under the Drugs & Cosmetics Act in the aforesaid circumstances. We are of the view that, in the above facts and circumstances, M/s. DXN are not entitled to ask for classification of their products as APMs on the strength of their drug licence, which was obtained in a fraudulent manner.
dxn medicines are fake, they are running like mlm scam.and always mlm companies make fool to loyal customers and distributors.in dxn meeting always claiming their products as a miracle / wonder, and treat incurable deseases like cancer, diabetes, aids etc.
i am posted as a agri. scientist in reputed solan mushroom research centre, and their already we developed red ganoderma cheap cultivation method.i never understand why dxn india company charges so lot for their cheap products example rg and gl price apx rs 1900 for just 180 capsule.
here i read many complaints against dxn, this is eyeopening facts. without legal certification they are running their business in india.dont have any drug certificate, organic certification.
thrue this forum i request to legal authority take immediate and strict action against this company.because more than 95% users are just cronic patient, and their unqualified members working in field like " jhola chap doctor's ".most of them are working in the various parts of the country particularly in the village areas and they are playing with the lives of the people.
govt and court already issue many guidelines to bann this jhola chap doctors.

Orders by Hon'ble High Court Allahabd :

The Court is monitoring the matter for apprehending and prosecuting quacks in terms of the directions issued by Supreme Court in D.K. Joshi vs. State o[censored].P. and others (2000) 5 SCC 80 as follows:-
"6. The Secretary, Health and Family Welfare Department, State o[censored].P. shall take such steps as may be necessary to stop carrying on medical profession in the State o[censored].P. by persons who are unqualified/unregistered and in addition shall take following steps:

(i) All District Magistrates and the Chief Medical Officers of the State shall be directed to identify, within a time-limit to be fixed by the Secretary, all unqualified/unregistered medical practitioners and to initiate legal actions against these persons immediately;

(ii) Direct all the District Magistrates and the Chief medical Officers to monitor all legal proceedings initiated against such persons;

(iii) The Secretary, Health and Family Welfare Department shall give due publicity to the names of such unqualified/unregistered medical practitioners so that people do not approach such persons for medical treatment;

(iv) The Secretary, Health and Family Welfare Department shall monitor the actions taken by all District Magistrates and all Chief Medical Officers of the State and issue necessary directions from time to time to these officers so that such unauthorized persons cannot pursue their medical profession in the state.
wwwom.moneymanthraonline.com
Before you cleanse the toxins out of your body, you must first balance the pH in the blood before detoxification process can be done. Imagine if you wash the drain at drought, in which you do not have enough water to clear the blockage along the drain. Hence the water in the drain is so thick that it is almost impossible to move. That explains why certain people have their blood pressure shoot up all of sudden or having rashes/patches on their bodies. It is because the detoxification process is not able to take place in the blood stream smoothly.

RG is a very powerful scanner in your body and it works more accurately than MRI scan. Whoever is able to tolerate 1 2 4 6 dosage for at least 3 months shows that their bodies are in an optimum condition. Therefore my RG treatment is reserved to the last. Tame the blood first. Apply Cordypine and Morinzhi to make the blood less sticky so that it can be an important vessel to detox later. At the same time regenerate all the dead cells with GL before we begin with RG slowly at the 4th or 5th month.

We must remember that we do not get illnesses within a day but it take years. normally 10-15 years to build up complications like high blood pressure, diabetes and even cancer. So it takes time as well for the body to reverse the blood condition to a less sticky environment.

I'm an official ganotherapist that has been treating people using DXN products around the globe for almost 10 years. Any problem with DXN products consumption you can always contact me at [protected]@hotmail.com or quidditch.[protected]@gmail.com

Regarding the heavy metals in RG/GL. It is just a rumor. DXN has penetrated 152 countries worldwide and there are 152 health ministries have done the checking, especially in Australia and European Union. They are not easy to get through due to their stringent rules and regulations on health food products safety measures. I myself is a Malaysian and a lover of DXN. I don't hear anything about Malaysian government banning DXN.
RG and GL are not meant to treat disease. Most doctors have the misconception about ganoderma nowadays. Ganoderma has the history of more than 5000 years in China itself and has strong therapeutic effect on human body. Both of them are creating a body environment that is not able for cancer to grow in our body and it is able to reverse the acidic body environment to a less acidic one. GL is definitely safe for pregnant mothers and babies as well.
hi. i m using RG GL SINCE 10.4.2004 THAT TOO IN MINIMUM 6 PAIRS. I WISH TO TAKE 30 PAIRS PER DAY.I M 50 YRS OLD N I OFFER MY SELF FOR ANY MEDICAL TESTS REQUIRED IN CONNECTION TO CHECK GANODERMA. IT HAS GOT NO HEAVY METALS OTHERWISE HOW COULD I SURVIVED N HAVING GREAT HEALTH EVEN BETTER THAN A PERSON WHO IS HALF OF MY AGE.NOW A
DAYS EATING PAPAYA/BANANA OR DRINKING MILK IS MORE HARMFUL THAN RG GL..
AK SHRIVASTAVA.
[protected].
Respected consumer,
RG/ GL Spirulina dont have any reaction, this is called as ailment reflection. And if any how u experience any problem then u should consult the DXN distributers.
The most imp thing, dont blame any product without having full knowledge of it.
First take the entire knowledge that what is the product and how it works on the body.

Regards-
DXN Distributer.
Dear Sir,

We are willingly to assists you for you loan offer but our mode of loan offer is by cash payment delivery to your country through our appointed representative who will travelled to your country of origin to deliver the funds to your designated address at your door step.

If you are interested kindly give me a call through my phone number stated below:

Thanks for your co-operation,

Mr. Alex Douglas ( Loan Manager)
Tel: +[protected]
Email: [protected]@gmail.com
I cosume DXN products and its very beneficial, this i can with mere confidence boz i dint directly consumed this product, instead 1st ly i took knowledge about this product and after getting satisfaction i started using this product.
dxn no.1
product no. 1
duniya kuch bhi kahe issse accha product kahi pe nahi hai, is product se mere dost ko bohot health benefit mila.
thanks DXN
HELLO GUYS; I WANT TO TELL YOU SOMETHING ABOUT DXN PRODUCTS. PLEASE DONT CONSUME DXN PRODUCTS. I WAS A DISTRIBUTOR OF DXN.THE COPANY TEACHES THAT GANODERMA CURES ALL.THEN I GAVE TO MY NEIGHBOR WHO WAS AN ASTHMA PATIENT.AFTER ONE WEEK HIS ASTHMA PROBLEM INCREACED.THEN I TOLD MY UP LINE LEADER ABOUT IT.HE CAME WITH ME TO THE ASTHMA PATIENT AND TOLD THEM THAT "THIS IS ONLY AILMENT REFLECTION YOU DONT NEED TO WORRY ABOUT IT AND DONT TAKE ANY MEDICINE FOR IT CONTINUE RG/GL".SO HE RE STARTED RG/GL BUT SECOND WEEK IT WILL TURNED VERY SERIOUS AND ADMITTED TO HOSPITAL BUT IT WAS TOO LATE. AFTER 2 DAYS HE DIED.THIS INCIDENT TAUGHT ME VERY MUCH.STILL I AM FEELING SAD.SO PLEASE DONT USE IT
I am an Oral and Maxillofacial Surgeon in practice for over 15 years in bangalore. Have served as Head of the Department and Professor of the specialized discipline of Facial recosntructive and Oral surgery for over 7 years now.
I have myself been a regular user of Reishi Gano (RG) and Ganoderma Lucidum (GL) for its benefits as an antioxidant par-excellence. I am not suffering from any disorder or disease that would require any specific medication, however, the immune-mechanism boost that the RG-GL together provide is something that is well researched, well documented and sufficiently proven.

As a practitioner of Surgical (Allopathic) medicine, I was very reluctant to try it out on myself, and my wife (who is a practitioner of Dentistry). It was even more reluctantly that I tried it on my first few patients (these were mostly cases that were recalcitrant to all forms of conventional therapy with surgery and Allopathic medicine).
The results of the usage of the combination of the mushroom-derived herb capsules, have several patients swearing by it; these include patients of nerve paralysis (after Cancer surgery on the face), Nerve injuries (after Wisdom tooth removal), Healing of wounds after Cancer surgery and radiation therapy (after the Oncosurgeons and radiation oncologists had given up hope of their cure), Facial Nerve injuries from Head injuries, Non-healing Diabetic ulcers, an extremely painful afflication of the face called "Trigeminal Neuralgia"; Chronic wounds unresponsive to other forms of therapy...etc, etc!

And these are not hearsay. These are all patients whom I can call at any time and they wil only be too willing to testify at any time that I should ask them !!! they did not need any "Convincing" from me at the point in time when I suggested the herb as a remedy (I told each and every one of them very explicitly at the start of their regime that I was not practicing a form of medicine that endorsed this therapy, and only since every one of them had tried all other available forms of medicine and they had all failed was I suggesting RG-GL, that too with no assurance of cure).
For reasons of protection of their privacy and identity I will not want to disclose their names, however, if any patient that is in a dilemma would want to speak with any of these patients, they would bbe only too happy to do that I am sure.
I HAVE NO COMMERCIAL INTEREST IN THE PROMOTION OF THIS, NOR DO I STAND TO GAIN ANYTHING FROM THIS TESTIMONIAL.
However, I felt I was only obligated to clarify things as I read reports and comments from people above and felt strongly otherwise.
I can be contacted via e mail on [protected]@gmail.com.
Sir
I want to know what is bio active chemical composition in ganoderma lucidum i see all side on net but there is only 5 composition show i want to know what is 200 types chemical composition & 50 nutricious in ganoderma lucidum & how these chemical composition work on our body
my id is [protected]@gmail.com
there is any remedy for fugus infection send me
my e-mai is [protected]@gmail.com
dear vinay your comment s are absolutly wrong. this type of reactions called Ailment Refection. your Body is Acidic type and demanding Water to consume. that time you don't need to stop take RG/GL...
I am taking this Product since 1.5 yrs and gained my wieght 5 kg
Bipin Payal
ganoderma clinical studies web search video, Pubmed.gov- US national library of medicine
http://www.youtube.com/watch?v=Qt70COrqNUY
Use DXN GAnoderma, stay healthy...6 years of experiance...
had dust and mite allergy...completely cured
indigestion problems...completely cured
rheumatoid arthritis...under control...
smoking and tobacoo usage ...kicked the habit...
all thanx to DXN Products...
I, along with my family members are consuming DXN RG-GL, Spirulina since last 10 years but not noticed such reflections.But I know it happens to very few(1 in 1000) consumers.

Certainly your friend has not guided you or not told u about doses or precautions you shd take!.What u had noticed was the reflection, which may occur during scanning or detoxification process(between 3rd day to 30 days).Generally during consumption more water intake is suggested(about 14-16 glass per day).
mmmh, seeing all the above comments... i wonder what might happen to a person who consumes it, a few say, "it gives a immune-mechanism boost" then why in this world they cant cure AIDS ???
i do have a mixed feeling, i agree to the bad comments of RG & GL given by the PATIENTS plus i agree to the good comments given by the distributors, people who consume it for many years who are successfull with the product because the product itself is kind of food that acts as a medicine so its clear that if you take this food regularly we can avoid health problem(s) but in the first case, i.e., a patient taking this food, its like making it worse because of its formula (find, detoxify, cure). To make it simple, i would say this RG & GL matches with a proverb, "Prevention is better than cure". I say this because i have a personal experience, my father consumed it because he had high bp, it was proved by him that this product works very well but my grandma who is suffering from asthma consumed it & increased her suffering because of the formula, later she discontinued it within 7 dayz & there was no money back(for your information). so to conclude, i would say this is a good food or a Complementary medicine which acts as a medicine but not a good medicine. sry if i had any bad comments on dxn product but this is my own experience. feel free to mail to me i[censored] have any thoughts on the above comments to [protected]@gmail.com

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