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[Resolved]  elnova p. ltd./1 kva ups — bad service inspite of paying charge

[protected]

elnova p. ltd.
b-165 okhla phase 1,
new delhi--110020
p.no 26810569, 26810172, 26815099
email :[protected]@elnova.com
web: www.elnova.com


reference no1258 dated[protected] & followup no 1516 dated[protected] but bill no 0r001845
problem -battery not charge by ups

case discussed : Mr o.p. sharma dated[protected] & vipin sharma dated[protected] regarding above issue



dear sir

in view of above complaint your ups is not recharge battery . but you Eng's. not properly chq. the ups & always ask for money Rs.400.00

1) ups is still not charge battery & visiting charge is once paid for one month as told by your staff jogender choudhary ( uncivisied person), negi & site engg.

2) i deccuss this metter with mr o.p. singh dated 15 or[protected] . he also told that your complaint is solve very soon without any charge.

3) i discussed this matter on dated[protected] with mr jogender chodhary. but he is try for more money for attending the complaint & using the abusing lanuage ( pl. send him for training for coordinate the call or send him for leave to relex his mind)

4) after then dated[protected] i discuss this metter with mr vipin sharma. he also try to resolve the issue . but i think he fail to make the conference between three ( vipin, choudhary & me)

now you are requested to solve the problem at customer site

feel free to contact

thanks


p.k.gupta
memory point
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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