fly v100 — from last two months your service centre harassing me

RECIVED YOUR E.MAIL REGARDING MY COMPLAINT.
FIRST OF ALL I THANK YOU TO LISEN MY VOICE FOR MY PROBLEAM.
I AM SORRY TO SAY THAT I AM NOT SATISFYED WITH YOUR RESPONCE.
YOU HAVE TO TELL ME WHEN YOU ARE GOING TO DELIVERED MY FLY V 100 MOBILE IN WORKING CONDITIONS AND FROM WHERE I HAVE TO COLLECT IT.

I THINK YOU HAVE TO TELL ME THE FINAL DATE, ON WHICH I RECIVED MY MOBILE PHONE FROM AURA TELECOMUNICATIONS.
THANKS TO CO-OPERATE
THANKS TO POOJA GUPTA
ANIL GROVER
[protected](INFORME ME BY MOBILE PHONE)




--- On Tue, 3/3/09, pooja gupta <pooja.[protected]@meridiantelecom.in> wrote:

From: pooja gupta <pooja.[protected]@meridiantelecom.in>
Subject: RE: COMPLAINT AGAINST SERVICES PROVIDED BY THE MOBILE COMPANY FLY REGARDING JOB NO-3555 DATED 10/02/2009 OF AURA TELECOMUNICATIONS KALKAJI
To: "'anil grover'" <[protected]@yahoo.co.in>
Date: Tuesday, 3 March, 2009, 12:53 PM


Dear Sir
At the outset I do thank you for choosing to buy your Fly Mobile.
I am extremely sorry for the inconvenience caused to you & I assure you that your problem will be taken care of immediately.
Thanking you & assuring you our constant attention at all times.




Thanks & Regards

Pooja Gupta


[protected][protected][protected][protected]

From: anil grover [mailto:[protected]@yahoo.co.in]
Sent: Monday, March 02, 2009 4:52 PM
To: Fly Care
Cc: [protected]@gmail.com
Subject: COMPLAINT AGAINST SERVICES PROVIDED BY THE MOBILE COMPANY FLY REGARDING JOB NO-3555 DATED 10/02/2009 OF AURA TELECOMUNICATIONS KALKAJI



Respected Sir,



I brought a mobile(FLY E100. with the name of Anil Grover) from M/S MATRIX TELECOM, Vikas Marg, Shakarpur, Delhi-110092, India ( copy of bill provided by me to the authorized dealer at the time of repairing)but after one16 week my mobile get some problem so i go to the service center provide by your company which address is (Aura Telecom services (P) Ltd., 41-A, Main Road Kalkaji, New Delhi on 10/2/2009wide Service Job number-3555 ) and they give me the slip and said you can take your mobile after one week when i go after a week they said that we send your mobile to the company, because it's have a white screen problem. You have to wait for two or three days. After near about today i never received my mobile from your company. I am not satisfied with the services of a reputed company like yours.

you are requested to make it clear to me that the said mobile phone is laying with the company or no components are available to replace with the company.

you are requested to informed me by email or personnel contact about my mobiles complaint.

your company is able to do this job or not, if not you have to return the amount spend by me for this product.

from last more then one month i was harassed by your company and service centers.

you are again requested to inform me about my mobile phone as early as possible

if no response will be given by you in the appropriate time i am sorry to say i have to file a case against your company in the court of law in the consumer court..

In that case your company has to pay the cost of product as well as the amounts spend by me to precede this case in the court of law.

I expect prompt action by you to find out the causes for delay and try to deliver the same mobile phone in running condition to me withion a resonabnle time.

Thanks & Regard



Your

ANIL GROVER

NATIONAL EXECUTIVE MEMBER

(INTELLIGECTUALL CELL)

ALL INDIA BHARTIYA JANTA PARTY

D-70, SHAKARPUR (EXT)

DELHI-110092

CONTACT NUMBER-[protected]

E.mail- [protected]@yahoo.co.in



you are requested to take quick action for my complaint and return my handset as early as possible
thanks
nobody in your service centre hear my voice.