[Resolved]  Gati Home Packers & Movers — delay in delivery of consignment no.194

Branch Manager,
Gati Home Packers & Movers,
Navi Mumbai

Sub: Delay in delivery of Consignment no 194

Dear Sir,

This is in reference with Consignment No.194 with 39 packets which was booked from Mira Road Mumbai in name of Mukti Gaur for Agra which has not been delivered yet

I 'm sorry to inform you that at the time of booking the goods i was assured that good would be delivered to Agra within 3 days but since 28th i have not received any proper information regarding the delay of my goods.

The good were also insured worth Rs.100000/- but till date i have also not received my insurace documents neither on mail nor by courier

I request you to kindly look into the matter and update me with prover information regarding my correct time and date of delivery of goods and also kindly send me the insurance papers by mail.

Expecting for quick response form your side

Thanking You
Mukti Gaur
delay in delivery of consignment no.194
delay in delivery of consignment no.194
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet


Mishandling of our Deep Freezer.
We had a horrible experience with Gati Home Packers & Movers, Kamothe, Navi mumbai.
Mr. Baljith Singh, had called me after I had enquired with and initially he sounded very honest & genuine but upon using his services here are the few points I would like to list
1)He is not a direct Transport fellow & uses third party transport to do business on commission.
2) He is a rogue & Cheat who is out to cheat people and make money.
3)He had initially promised us to deliver our Freezer the next day but delivered it after 3 days in such a condition that our Customer refused to take the same on seeing the damage caused at the bottom of the Freezer due to mishandling during loading and unloading of the freezer after it was loaded at JNPT Port, Navi Mumbai.
3)Initially we had agreed upon Rs3500/- for delivering upto Ahmedabad, later he asked for another RS 2000/- for delivering it from Ahmedabad to Moraiya (which falls inside Ahmedabad Municpality location). We agreed on this too since we had to deliver the shipment urgently.
4) As the Customer refused to take we had to get the Freezer back to Mumbai at our Warehouse.
5) Upon arrival Mr. Baljith Demanded Rs13000/- to get our Freezer back, on continuous negotiation over the phone he agreed to release the Freezer for Rs10500/-.
6)You can know the nature of this guy by the simple fact that he never came to see us even once & for the payment he made us deal with the third party transport fellow with whom our Freezer was kept.
I request all not to deal with Baljith Singh if you want your things to be delivered safely. Beware of Crooks like him...

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