This is case regarding the Reliance Telephone Connection along with Broadband connection. I just want to aware the innocent people of India that don’t get trapped in the hands of Reliance Broadband & Telephone Connection. I m telling you how Reliance People is minting money from the innocent people.
In June 2009, I got installed a landline connection[protected] and broadband connection at my residence in Sunny Enclave, Mohali. I got Unlimited Plan for Broadband (Rs. 450/- plan). But, I must tell you that the speed of internet is worst then any other company.
After seeing the fastest speed of Reliance Broadband (which I’m not used to), I decided to disconnect it. So, I placed a request for the disconnection of Broadband connection in 10th Oct’2009. On 24th of October 2009, the connection was disconnected. On 3rd November 2009, the reliance people took the modem from my residence and gave me signed document stating that they have collected the modem. My billing cycle is from 23rd – 24th. In November 2009, I received the bill for Rs. 711/- , it included the charges of Broadband (Rs. 441/-), which was disconnected. Accidentally, I paid the whole amount. My broadband connection was disconnected in October 2009 but Reliance charged me in November 2009. So, I paid Rs. 441/- extra in November 2009. I thought that it will be adjusted in bill of December 2009. But again I received the bill of December 2009 for Rs. 713/- It again included the charges of Broadband connection (Rs. 441/-) . I didn’t paid that one. I called up the customer care about this. They assured that this will be rectified soon. They just adjusted Rs. 57/- . I think these people thought that I’m a kid just give a lollipop of Rs. 57/- to me and I will keep that sucking that. Now, their local office is calling me again and again to pay the bill. I m calling to customer care again and again to adjust this thing but all in vain. My complaint fell on deff ears of Reliance people. I don’t know how these people doing their work. One fact is there, Reliance became a large group just by minting money from innocent people by hook or crook. Now, I m going to take action against these people by complaining in Consumer forum regarding billing problem and harassment caused by their local recovery department. I urge the people of India plz plz don’t go for Reliance Broadband / Landline Connection. Was this information helpful? |
Gillsoft Pvt. Ltd. — Fraud by Just Dial
I was a regular customer of Just Dial. In year Apr 2008, I made a contract with this company for listing (Chandigarh) by paying Rs. 10,000. That time their representative said that this contract is for 1 year. But in Dec’2008 I received a call from their representative that my listing has been stopped because my balance is over. They debit Rs.5/- for each query. Their sales representative did not tell this. And, I didn’t got much business from the company because most of the queries were fake. In Apr 2009 again I renewed my contract on assurance of Mr. Parvinder Bhatia (Chandigarh) that now the service of Just Dial has improved as their software is upgraded. Later I came to know, that was all bull . That time Mr. Parvinder Bhatia made contract with me for listing in Delhi (Rs. 10,000) and for Diamond Listing (Rs. 30,000). I gave the amount of Rs. 40,000/- against Cheques. I gave this amount on assurance of Mr. Parvinder Bhatia that if I don’t like the service of Just Dial then I can discontinue the contract and my money will be refunded. By May’2009 I realized that the service of Just Dial has not improved from the worst. Because, my website & e-mail address was changed. On repeated e-mails to chandigarh office and delhi office , the changes was not made in my listing. My request fell on deaf ears and e-mails fell on blind persons. Nothing happened. From Apr ‘2009 to July 2009, I was receiving nearly 10 to 15 queries daily from delhi. But most of them were fake. In July 2009, a female representative (Ms. Nidhi Malik) from Chandigarh office called me to go for Guarantee Seal. The day, I said no to her that I am not interested in that, I stopped receiving queries. I received just 8-10 queries after July’2009 to till date. This is how Just Dial is working. Just Dial people are just minting the money. Their services are worst in the world. Then I called Mr. Parvinder Bhatia that I don’t want to go for Diamond Listing (which was not activated yet) and kindly give me back my other cheques which I gave for diamond listing. He assured me that he would give back those cheques. But till date I didn’t received them. On[protected], Rs. 15,000/- was debited from my account. I called up Mr. Parvinder Bhatia, he said that it had been debited by mistake and the amount will be refunded. But, again my calls fell on deaf ears. Just Dial people care a damm for their customers. Till date I havn’t received my money. Now Mr. Parvinder Bhatia has stopped picking my calls also. On 19th December 2009, I received a call from Ms. Arpita Pandey, she argued with me for nearly 45 minutes. She kept on saying that give one more chance but she didn’t agreed to pay my money back. I don’t want to give this company another chance. Now, I just want to tell the people of India that don’t trust on false promises of Sale Representatives of Just Dial. I am trying to tell this issue on News Channels. So, any one cheated by Just Dial by any means can contact me so that we make a team and fight against this Fraud company so that people will get aware of being cheated by the persons of Just Dial.