[Resolved]  HCL Computer — System is not working

We purchased HCL computer a nearly year back and also taken extended warrenty for a period of two years. After two months my computer went off and machine stoppeed working. I lodged a complaint with HCL service centre located as Jabalpur to get the system repaired. There engenieer came and took the machine to their office as they were unable to repair it in my office. They told that the power supply and motherboard went off. accordingly they change the motherboard. They replace original intel motherboard with access motherboard. At that time audio was not working as they chane the motherboard. The driver CD which was provided with the machine was not compatable with the mother board.

I called HCL service centre severaltimes to replace access motherboard with original Intel motherboard as I do not have driver CD of acccess motherboard. The board is not supporting original programmes software. All the time machine is giving troble. I lost my entire data twice. I have called HCL service center to send service enginner. At present they fixed access motherboarrd is fixed in my computer. Today again my computer stopped working. I compained HCL more than 100 times but they did not solve the problem.
Earlier my system was in very very good codtion .

kindly lookinto the matter and do necessary before any further action taken in this regard

with regards

yours faithfully
Dr.A.K.Pandey
Head, NWFP division
Tropical Forest Research Institute
Mandla Road, Jabalpur 482 021 (M.P.)
Mobile number- [protected]
Ph.[protected]