Comments
Dear Sir,
I do know that the HDFC Bank implements good security technologies for Online Transaction. My issue is not with the matter.
My problem is regarding the transactions which SOMEONE has made through MY card to pay his/her MSEB Bills through BillDesk (http://indiaideas.com). I have even fetched the Transactions IDs for those fraudulent transactions.
Now these BillDesk are not prompltly replying me, as I have already provided them all the details (Dat, Time, Transaction IDs) of the fraudulent transaction.
I am obliged that you looked in to the matter. It would be highly appreciable, if you may kindly help me out the issue.
Regards,
Punit
I do know that the HDFC Bank implements good security technologies for Online Transaction. My issue is not with the matter.
My problem is regarding the transactions which SOMEONE has made through MY card to pay his/her MSEB Bills through BillDesk (http://indiaideas.com). I have even fetched the Transactions IDs for those fraudulent transactions.
Now these BillDesk are not prompltly replying me, as I have already provided them all the details (Dat, Time, Transaction IDs) of the fraudulent transaction.
I am obliged that you looked in to the matter. It would be highly appreciable, if you may kindly help me out the issue.
Regards,
Punit
If the problem is not resolved, do not hesitate to go to RBI, this is the only way to keep these private banks under control:
RBI will take a note of it and forward the complaint to Nodal officer of the concerned bank, who is bind to take action with on the stipulated period.
Here is the link:
https://secweb.rbi.org.in/BO/compltindex.htm
RBI will take a note of it and forward the complaint to Nodal officer of the concerned bank, who is bind to take action with on the stipulated period.
Here is the link:
https://secweb.rbi.org.in/BO/compltindex.htm
If the problem is not resolved, do not hesitate to go to RBI, this is the only way to keep these private banks under control:
RBI will take a note of it and forward the complaint to Nodal officer of the concerned bank, who is bind to take action with on the stipulated period.
Here is the link:
https://secweb.rbi.org.in/BO/compltindex.htm
RBI will take a note of it and forward the complaint to Nodal officer of the concerned bank, who is bind to take action with on the stipulated period.
Here is the link:
https://secweb.rbi.org.in/BO/compltindex.htm
Contact Information
HDFC Bank NAME MISMATCH
India
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Please be assured that all transactions carried out on NetBanking are safe and secure.
At HDFC Bank, security of your account transactions has always been our priority. We have already implemented 128-bit Secure Socket Layer (SSL) technology. Plus, a host of internal control measures and processes ensure that your transactions remain confidential.
To read more about the safety guidelines we follow, please visit the following link:
http://www.hdfcbank.com/common/onlineservices/security/security.htm.
Regards,
Customer Assistance, HDFC Bank