[Resolved]  HDFC Bank NET Banking Error — Unable to Login

Hi HDFC,

I have been using your net banking serive for the past 3 years, and now i dont know whats the issue is, I am just unable to access my account online for the past 2 weeks.

I type in the customer ID, then the next page shows 404 error, i have neen trying to reach your customer service, but as always it says "this service is unavailable" and that too on a weekday at 2 in the afternoon.

And to my surprise when i try to register a complaint online, it takes all the details and then when i press the submit button, it shows "Http 505 error", i am just wondering when are all the systems online for HDFC.

No wonder people move out of HDFC, since you have this kind of service and show no gratitude towards your customers.

I will be awaiting for your response for another week, if not i will take this to the next level.

Regards
Srihari T
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Aug 13, 2020
Complaint marked as Resolved 
 
11 Comments

Comments

HDFC — online access errors

on line access is very poor in hdfc home loan customers.if password is forgotten no chance of retriving that .it should be rectified.
Sure me too have the same issue.
Hello Customer Assistance,

I type in the customer ID, then the next page shows 404 error.

I followed the below steps given by you several times.but still I get 404 error.
I don't understand why it is like that??

This is very stupid bank when online is considered.ICICI is far better and very easy online application.I never faced a single problem using that.Recently I took HDFC account, i'm facing lot of problems.

For Internet Explorer 5.5 & above:

- Select "TOOLS" from the menu-bar of the browser.

- Select "INTERNET OPTIONS".

- Under the title "Temporary Internet files", Click on "Delete Files".

- Click on "Apply" / "OK".

- Restart the Browser.


Regards,
Srinivas
I was also getting the same error for the last few days. I used to go to the hdfc netbanking site via google (i.e., i used to google for it and then go to the link that it showed).

Just now I came across this post, and tried directly pasting https://netbanking.hdfcbank.com/netbanking/ into the address bar. And somehow, it worked !!! :)
what google shows is https://netbanking.hdfcbank.com/ which has this error.

however, https://netbanking.hdfcbank.com/netbanking/ does not give this error (at least it didnt give any errors for me)
hi customer assistance,
i satnam singh i type net banking but do not come your login page
show error 404 i do not use your net banking.[protected]@brightwaymachines.com
Hello,

Recently for the past two weeks I am unable pay online bills for broadband, book online tickets etc. For some reason the sites like Tata Indicom, Reliance, MahaDiscom show the following message
"Please note that the HDFC Netbanking for this service is currently unavailable. Please select another payment option and complete your transaction."

Is HDFC doing something on this?

Please do the needful.
Hello,

I am not able to perform any online transaction. I have been doing it successfully till the past week. After selecting the account and confirm transaction it flashes the following error and exit the page.

"You are not authorized to do this transaction".

However, I am able to access HDFC netbanking account, view my summary, balance check and all other things. The only issue I am facing is with the online transactions.

Could you please guide me regarding this.

Thank you.

HDFC — Not able to login in HDFC netbanking

I am not able to login in HDFC netbanking as it shows the password is expired. My cust ID is 1028705.
Please help.
Hi,
I am not able to login and access my account through netbanking for past two weeks.
After entering my customer id, the page automatically disable and then blank page.
Very poor service. I someone will take this on priority and resolve this issue.

Even I tried to use virtual keyboard however, the page is getting disable.

You can reach me on [protected] after 7.30 pm.
Attached screenshots of the error for your reference.

Regards,
Balakrishna
HI..

I am not able to login my hdfc net banking. from last 4 days. After entering my customer id the page get disabled and i am not able to fill the other details.

Any one can suggest why it occurs and what may be the problem.. all though the all information is correct.

Its an request to authority to look over the matter seriously, so we can't suffer any more as we are not able to do any transactions.

Regards,
Sudha

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