Address: | Bangalore, Karnataka |
I did a purchase of LCD wall unit on Jan 26, 2012 costing Rs.22,999. I did full payment of Rs22,999 on Jan 26, 2012 using my credit card. To my big shock , Upon checking my credit card statement recently, I found that on 20, feb 2012 I was again charged Rs.22,999 by HOMETOWN Bangalore. I did single purchase for which I was charged twice. This shows that HOMETOWN is making duplicate of credit cards. How can they Charge Rs.22,999 again in my credit card on 20, feb 2012. Upon calling my bank there is a big procedure I have to follow and all this issue is stressing me out. HomeTown has to answer me to this and have to reverse the amount back at the earliest. Was this information helpful? |
Hi, I am Priya from Future Group. I apologize for the inconvenience caused to you. We will look into your concerns and help you with your issues. However, we would require a few details from your end to take this matter further. Please write to [protected]@futuregroup.in with your credit card and contact details, details of the store you visited, invoice details and the reference id 2057. We'll get back to you once we receive your details.
Regards,
Priya,
Future Group Care