| Address: | Pondicherry, Puducherry |
information in regard with the service issue in my bike (Honda dazzler ),
I had given service for my bike on 05/05/2011 in M/S. Hasan Honda, puducherry showroom, when i went and ask for the status of the bike, they keep on the same word like the spares is not ready and they even told us to go where ever you like and give complaint anywhere. Am damp sure that the service centre is not at all fit for the service work. The manager ( Mr.Lionin...) is very much rude with the customer. I decided to make legal complaint in the court against HASAN HONDA , am ready to spare money for the legal court complaint and am not interested to get back my vehicle. Was this information helpful? | 
I purchased a Honda dazzler on 5/5/2011
On the very first day I realize there is no pickup in the vehicle, they told me after service it will be ok.
during service .. the Issue i mentioned. on 18/5/2011
1. No pickup
2. Handle alignment
3.Front disc break
4.Horn problem
i don't know whn they did service of my byk as they said you have to wait till 4 pm, , the service boy came to me and said Ur byk is done.
i asked for pickup then he said clutch plate is dead, , i asked for front break he said that is usual...
after service i didnt got my issue resolved are following :-
1. No pickup (clutch plate is dead, asking for 1600 /- to resolve even i didnt mention to chk the clutch plate, , , and without letting me know they opened it as i found some plots on nuts and bolts)
2. Front disc are almost dead .
3. Problem in shifting Gear form 1st to 2nd
4. Horn problem
then they had a brutual and unsatisfactory verbal communication with me and said these part doesnt come under our warranty.. (They changed my clutch plate to make more money, as its the first service)
The service manager/officer named as deepak asked me to pay the bill.. and even didn't had a chat with me. He told me its due to your worst riding.
I HAVE A DRIVING EXPERIENCE OF 7+ years.
Then i reached the showroom where i purchased my vehicle, they told me that we cant do any thing, just register a complain at customer care via mail.
I register a complaint and didnt had a telephonic chat with any authorised person who can resolve my issues.
They only said we will look further in a HARSH WAY.
Finally i got scammed by Honda and service centre also..
As:-
I got manufactured faulted byk, i.e
-->Front disc break are dead
-->Horn not working properly
-->Clutch Plate is dead
Kindly help me, , i m not getting any reply from them.
I am planning to fire a complaint against them in consumer court please tell me how to register a legal complaint in conumer forum.
and by whom against i fire a complaint. Honda or Service centre or Distributor
Pradeep Kumar
[protected]