[Resolved]  IIM Calcutta - EPBM — No help in long distance program !!!

Please note, I have still not got certified after 1.5 years of completing the course and paying 1.8 Lakhs

Following chain of emails should speak for my pain in dealing with IIM

>>>>>>>>>>>>>>>>>>>>...

How long before I get a satisfactory response from you on my query. Please help me understand if this request seems unreasonable to you..

The whole idea of a distance education program is to encourage those who have limited flexibility with time and distance. Thanks for making this program available to us, but please deliver on your promises. I kept mine by paying upfront for the course and completed the sessions.. The only part I was unable to fulfill was appear for the second semester exams.. I could not because I was travelling..

I need to know a final answer from you before I take any action… What are my options ?


From: Singh, Vikram P
Sent: Wednesday, December 30, 2009 9:17 AM
To: Singh, Vikram P; 'Chaitali'; 'EduSpire SRM Koramangala'; 'Prerna Dhariwal'; '[protected]@dwge.com'; '[protected]@iimcal.ac.in'
Cc: 'Subhra Dhar(ldp)'
Subject: RE: EPBM-09 Course completion and certification


Hello,

Note that I have completed the first semester exams and I have missed only the second semester exams as there was no timely communication of the alternative option.

I would like to be certified for the completion of my first semester exam and participation in the EPBM course. Also, I would like to know when I can appear for the second semester exam??

Iam rightfully expecting a fast response to my queries.

Vikram




From: Singh, Vikram P
Sent: Thursday, December 24, 2009 1:34 PM
To: 'Chaitali'; EduSpire SRM Koramangala; Prerna Dhariwal; [protected]@dwge.com; [protected]@iimcal.ac.in
Cc: Subhra Dhar(ldp)
Subject: RE: EPBM-09 Course completion and certification

Chaitali,

I know that EPBM 9 got over in 2008 and as I was travelling I could not attend the exams in 2008. I was never given the option of appearing for the exam along with EPBM10 in Feb 2009.

As you can see from the trail of mail below, I have been following up since February 2009 asking for the options I have.

Why didn’t anyone tell me about it then? Why did I have to wait 9 months to get this answer?

Are you asking me to write off 1.5 Lakhs I paid for this course and not be given any alternative !!!

Vikram


From: Chaitali [mailto:[protected]@iimcal.ac.in]
Sent: Thursday, December 24, 2009 1:28 PM
To: Singh, Vikram P; EduSpire SRM Koramangala; Prerna Dhariwal; [protected]@dwge.com; [protected]@iimcal.ac.in
Cc: Subhra Dhar(ldp)
Subject: Re: EPBM-09 Course completion and certification

Dear Vikram,

Please note that EPBM 9 got over in the year 2008. You had the option of appearing for the examinations with EPBM10. Also, another round of makeup examinations were held in February, 2009 for all participants of EPBM 1 to 10 to give participants an opportunity to complete the programme. We did not receive any input from you during that time.

As per the Institute’s decision all participants of EPBM 1 to 10 who have failed to clear the examinations by February, 2009 will be treated as dropouts.

We regret to inform you that as per the above decision you will not be awarded any certificate.

Best wishes,
Chaitali Chakraborty
LDP Office, IIMC
[protected]
----- Original Message -----
From: Singh, Vikram P
To: EduSpire SRM Koramangala ; [protected]@iimcal.ac.in ; Prerna Dhariwal ; EduSpire SRM Koramangala ; [protected]@dwge.com ; [protected]@iimcal.ac.in
Sent: Monday, December 21, 2009 3:17 PM
Subject: RE: EPBM-09 Course completion and certification

You have got to do something with my case.. I still haven’t heard anything positive from anyone..

This keeps hitting one roadblock after another. Is 9 months not sufficient to resolve a simple case.. do I have to go with this trail of back and forth communication to consumer court.. is that the only option left for me???

Vikram


From: EduSpire SRM Koramangala [mailto:crm.[protected]@gmail.com]
Sent: Monday, November 23, 2009 1:46 PM
To: Singh, Vikram P
Cc: eduspire blr
Subject: Re: EPBM-09 Course completion and certification

No news! The last that I followed up, I was told that they would be writing to you.

Regards,
Sandhya.


On 23/11/2009, Singh, Vikram P <[protected]@hp.com> wrote:
Any news from IIM??


From: Singh, Vikram P
Sent: Tuesday, November 03, 2009 12:11 PM
To: 'EduSpire SRM Koramangala'
Subject: RE: EPBM-09 Course completion and certification

Thanks Sandhya for following up on this .. Please let me know if you have any updates to the last message from Chaitali

Regards,
Vikram


From: EduSpire SRM Koramangala [mailto:crm.[protected]@gmail.com]
Sent: Monday, October 26, 2009 11:31 AM
To: Singh, Vikram P
Cc: eduspire blr
Subject: EPBM-09 Course completion and certification

Dear Vikram,

FYI

Regards,
Sandhya Jain
Head - SRM
HNGE Centres
Koramangala, Malleshwaram, Airport Road, Residency Road



[protected] Forwarded message[protected]
From: Prerna Dhariwal <[protected]@hughes.in>
Date: 26 Oct 2009 10:23
Subject: Fw: EPBM-09 Course completion and certification
To: crm.[protected]@gmail.com


fyi

Regards
Prerna
----- Original Message -----
From: Chaitali
To: Prerna Dhariwal
Sent: Friday, October 23, 2009 6:32 PM
Subject: Re: EPBM-09 Course completion and certification


Dear Prerna,

There are several cases like Mr. Vikram and we are looking into these. We will inform you about the same as soon as decision will be taken, by next month.

Thanks & Regards
Chaitali
----- Original Message -----
From: Prerna Dhariwal
To: [protected]@iimcal.ac.in
Sent: Friday, October 23, 2009 6:20 PM
Subject: Fw: EPBM-09 Course completion and certification


fyi..

Regards
Prerna
----- Original Message -----
From: Prerna Dhariwal
To: [protected]@iimcal.ac.in
Sent: Thursday, September 17, 2009 4:09 PM
Subject: Fw: EPBM-09 Course completion and certification


Dear Chaitali

Please reply to the student, atleast a one liner.

Regards
Prerna
----- Original Message -----
From: Singh, Vikram P
To: EduSpire SRM Koramangala
Cc: Prerna Dhariwal
Sent: Thursday, September 17, 2009 2:31 PM
Subject: RE: EPBM-09 Course completion and certification


Hi Sandhya,

Hope you have some news for me

Regards, Vikram

From: EduSpire SRM Koramangala [mailto:crm.[protected]@gmail.com]
Sent: Friday, September 11, 2009 4:18 PM
To: Singh, Vikram P
Cc: Prerna Dhariwal
Subject: EPBM-09 Course completion and certification

Dear Vikram,

Apologies for the frustration you have been going through for lack of response!

This is to inform you that I have been addressing your issue ever since you wrote to us. However I didn't write to you so far because you have already been writing to the right people - Chaitali and Prerna. I have once again sent a reminder (this time I have copied you) and hope to get it resolved at the earliest. Shall get back to you as soon as I get a response.

Regards,
Sandhya Jain
Head - SRM
HNGE Centres
Koramangala, Malleshwaram, Airport Road, Residency Road


[protected] Forwarded message[protected]
From: Singh, Vikram P <[protected]@hp.com>
Date: 11 Sep 2009 18:37
Subject: RE: EPBM-09 Course completion and certification
To: "[protected]@iimcal.ac.in" <[protected]@iimcal.ac.in>, "[protected]@gmail.com" <[protected]@gmail.com>, "[protected]@dwge.com" <[protected]@dwge.com>, "Singh, Vikram P" <[protected]@hp.com>, EduSpire SRM Koramangala <crm.[protected]@gmail.com>, Prerna Dhariwal <[protected]@hughes.in>



This is really getting on my nerves. I have sent so many reminders and have been following up on this for last 5 months..

I cannot believe none of you are able to guide me on the next steps here. Iam not asking for a favour, I paid for this course and all iam asking is for you to assist me with the certification process !!!


From: Singh, Vikram P
Sent: Saturday, September 05, 2009 3:08 PM
To: 'Chaitali'
Subject: RE: EPBM-09 Course completion and certification

Chaithali,

Haven’t seen your revert on the below. Can you please let me know a good time to call you next week


Thanks, Vikram


From: Chaitali [mailto:[protected]@iimcal.ac.in]
Sent: Tuesday, September 01, 2009 12:53 PM
To: Singh, Vikram P
Subject: Re: EPBM-09 Course completion and certification

Dear Vikram,

This is the first time I have received your e-mail in this regards. I will get back to you within two days.

Regards
Chaitali
[protected]
----- Original Message -----
From: Singh, Vikram P
To: Singh, Vikram P ; EduSpire SRM Koramangala ; Prerna Dhariwal ; [protected]@iimcal.ac.in ; [protected]@gmail.com ; [protected]@dwge.com
Sent: Tuesday, September 01, 2009 3:38 PM
Subject: RE: EPBM-09 Course completion and certification

????????????

From: Singh, Vikram P
Sent: Thursday, August 20, 2009 11:31 AM
To: EduSpire SRM Koramangala; Prerna Dhariwal; '[protected]@iimcal.ac.in'; '[protected]@gmail.com'; '[protected]@dwge.com'
Subject: RE: EPBM-09 Course completion and certification

ITS BEEN FOUR MONTHS SINCE IAM CHASING FOR A SIMPLE GUIDANCE ON WHAT I SHOULD DO NEXT TO OBTAIN THE CERTIFICATION.

YOU APPEARED VERY PROMPT AND ORGANISED DURING THE COURSE TILL ALL THE DUES HAD TO BE PAID. WHAT HAPPENED NOW???

IF NOBODY CAN HELP ME WITH MY REQUEST, PLEASE SAY SO.. SO THAT I CAN TAKE A DIFFERENT COURSE OF ACTION INSTEAD OF WAITING ENDLESSLY.

VIKRAM


From: Singh, Vikram P
Sent: Wednesday, August 05, 2009 6:14 PM
To: Singh, Vikram P; EduSpire SRM Koramangala; Prerna Dhariwal
Subject: RE: EPBM-09 Course completion and certification

Please revert

Vikram


From: Singh, Vikram P
Sent: Wednesday, July 29, 2009 11:49 AM
To: 'EduSpire SRM Koramangala'; Prerna Dhariwal
Subject: RE: EPBM-09 Course completion and certification

Hello,

Still haven’t got any revert from anyone. I have been following up since March on my request

Is there any assistance you can provide.

Thanks,
Vikram


From: EduSpire SRM Koramangala [mailto:crm.[protected]@gmail.com]
Sent: Wednesday, July 15, 2009 10:25 AM
To: Prerna Dhariwal
Cc: Singh, Vikram P
Subject: EPBM-09 Course completion and certification

Dear Prerna,

Request you to kindly take up the matter with Chaitali so that the student gets clarity at the earliest.

Thanks & regards,
Sandhya Jain,
Head - SRM
HNGE Centres
Koramangala, Malleshwaram, Airport Road, Residency Road



[protected] Forwarded message[protected]
From: Singh, Vikram P <[protected]@hp.com>
Date: 14 Jul 2009 15:42
Subject: FW: EPBM-09 Course completion and certification
To: "[protected]@iimcal.ac.in" <[protected]@iimcal.ac.in>
Cc: "crm.[protected]@gmail.com" <crm.[protected]@gmail.com>


Hi Chaithali,

My name is Vikram Singh, student id : 2209609. I was in the batch of EPBM-09
As you can see from the mail below I have completed the course and cleared my Semester 1 exams. I had to relocate to Poland before I could write my Semester 2 exams. I have been trying to followup and get a closure in some way to have the certificate of course completion. If possible I would like to take up the exam remotely from Poland. Will appreciate any other alternative to obtain the certificate now.

Regards,
Vikram Singh

 [protected]@hp.com +[protected]  +[protected]
Hewlett-Packard Company, Global Business Center | 40 Swidnicka Street | Wroclaw | 50-024 | Poland
From: Singh, Vikram P
Sent: Friday, July 10, 2009 8:25 PM
To: '[protected]@gmail.com'; '[protected]@dwge.com'

Subject: FW: EPBM-09 Course completion and certification

Hello,

Is it possible to help me with my request below. Iam trying for sometime to sort this out. All my fees are paid. You guidance is much appreciated

Regards,
Vikram Singh

EDS an HP Company, BPO
 [protected]@hp.com +[protected]  +[protected]
Hewlett-Packard Company, Global Business Center | 40 Swidnicka Street | Wroclaw | 50-024 | Poland

From: Singh, Vikram P
Sent: Thursday, July 02, 2009 12:43 PM
To: '[protected]@iimcal.ac.in'
Subject: RE: EPBM-09 Course completion and certification

Hi Aditi,

Can you please advice

Regards, Vikram


From: Singh, Vikram P
Sent: Monday, March 30, 2009 5:27 PM
To: [protected]@iimcal.ac.in
Subject: RE: EPBM-09 Course completion and certification

Hi Aditi,

Hope you are able to reply to my below message. I did not see your reply.

Regards,
Vikram


________________________________________
From: Singh, Vikram P
Sent: Friday, March 27, 2009 12:20 PM
To: '[protected]@iimcal.ac.in'
Subject: EPBM-09 Course completion and certification
Hi Aditi,

My name is Vikram Singh, Student ID : 2209609

I could not complete my question as the line was bad and you could not hear me.

My call was regarding the second semester exams which I could not appear for. I was out of India when we had the exams and I could not complete the semester exams. The other problem is, Iam relocating to Europe in couple of weeks and when I called up Hughes Direcway, they asked me to get in touch with you to find out what options I have now.
I will be out of India for atleast 2 years and it is important that I have this certification for the MBA course I attended. I did attend the classes, only I could not appear for the exams.

Can something be done in my case?

Your guidance is much appreciated

Regards,
Vikram
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Aug 14, 2020
Complaint marked as Resolved 
 
3 Comments

Comments

This is the truth about IIM-Calcultta and courses executed by them through Hughes Education.
hi vikram,

even i am surprised how come institute like IIM C can do this.. Moreover the Hughes should have come up with stringent action.

regard
amit s
Dear Vikram,

Though I empathize with you for you not getting your certification but I am finding it little hard to understand if you missed to appear for exams which institute or university will give you the certificate. I agree that you should have been chasing for a suitable reply from people which you didn't get but with the same breath I would question your expectation to even get a certificate for the course which you did you complete.

I studied from Hughes Education as well and obtained by certificates on time and the service was really good. Institutes take these courses very seriously and I personally gained a lot.

Regards,
Deepak Sharma

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