| Address: | Thane, Maharashtra |
Dear Sir / Madam,
I would like to register a complain against Indian Health Organisation (IHO) as I feel I am been cheated & IHO had taken my money & not ready to give me back ,I got a call from number [protected] in the month of June from IHO Delhi it was regarding Health card which I can use for myself & my family members, I felt it interesting & made the payment on the same day 26/06/2010 as they were running promotional campaign a lady told me that she will not be able to call again & I need to register & make the payment online line (IVR) immediately she transferred my call to IVR where I need to punch in my credit card details & payment will be made , I did the same as informed by that lady from IHO, I felt these card are very useful & my family member can use the same but till date I haven’t receive the cards also there were lot of false commitment given to me by that lady who convenience me to purchase the card as it is related to Indian government , that lady told me that with the help of these card I can visit any doctor in India who is register with IHO & I or my family member who hold these card need not to pay doctor fees till card validity i.e. 1 year the cards are valid till 1 year , I was also told that I will be getting free dental check up every time I visit dental doctor free of cost for life time , also there will be some discount coupons which I or card holder can use it for body checkups / city scan etc & I need not to pay any fees , which is wrong, I waited for few weeks & when I didn’t received any call from IHO I called there help line number [protected] to register a complain that I haven’t got the card yet , I actually purchased the card for my mother who was suffering from Hernia & was suppose to get operated after few days I felt with the help of the IHO card I will be able to save lot of my money on doctor fees & body checkups , but after registering lot of complains I didn’t receive the IHO card the IHO executive never provided any complain / reference number which I can use it for my reference I don’t know if they would have ever register any complain they never provide any complain number to me, I was informed by my friends that any customer care center needs to provide a complain number as per TRI rules & regulation even today when I call IHO help line to get my money back they never provide any complain number, My is no more with me now , I don’t want to writ this in this complain but I want you people to understand what mental trauma I had gone since last few month .
Finally after calling many times in IHO I got a call from there dispatch department they told me that my cards where return back as my home was closed , Sir / Madam I would like to tell you that my home cannot be close or locked even for an min , my address in Shiv shakti bhavan santoshi mata road equira nagar chawl no 3 room no 11 kalyan west 421301 , my father is retired since last 8 year my mom was a house wife my sister had left her studies and take tuitions of hindi medium school children’s my elder sister stay behind my chawl & I have 2 nephew who after school stay a our home & I stay in chawl so it is not possible that My house is locked or any courier person of post master cannot locate it , I get my ICICI back statement every month I get SBI statement every month at my home address
Sir / Madam I purchased this card on 26th June 2010 & paid Rs2648, I am attaching my SBI credit card statement for the month of June where you can see a transaction dated 26th June in the name of IHO HEALTH CARD NEW DELHI IND Rs2648
Even today I am calling up every day in IHO & had send lot of e-mail to there mail id’s [protected]@indianhealthorganisation.com & [protected]@indianhealthorganisation.com / [protected]@indianhealthorganisation.com / [protected]@indianhealthorganisation.com & requesting to give my money back as I don’t want card now because my mom is no more with me & now these cards are of no use to me or my family , till date I haven’t received any mail from IHO to mail response or any call to inform my complain status.
I would request you to please help me getting my money back I had request IHO many time but they are not ready to give my money back
Till date I haven’t received the card & I had request IHO not to dispatch it now & just give my money back.
Request you to please put down my complains to any higher authority of IHO health card to request them to given my money back.
Thanks,
Manoj Umed Singh
M: - [protected]
Shiv Shakti Bhavan
Santoshi Mata Road
Equira Nagar
C/R 3/11 kalyan (west) 421301
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