[Resolved]  JAIPAN INDUSTRIES LTD. — MIXER GRINDER MANUFACTURING DEFECT

I had purchased a mixer grinder cum food processor through online booking system of Jaipan. The delivery of the same was given to me after a long gap of about 1 months and after lots of harrassments. vide invoice no.255 dated 16/10/08 for rs.3363. i had also made a written complaint regarding the defects as a) bottom panion of the grinder jar has been torned off in a single use. b) huge sound on motor c) jars contains full manufacturing defect and food processor not functioning well.
Under this circumstances they are turning a deaf ear and not at all entertaining the compaints of the products.
Kindly help and suggest me what had to be done.my contact no.is [protected].
Jaipan website is www.jaipanonline.com
Jaipan Industries Ltd.
17/1, Cama Industrial Estate,
Walbhat Road,
Goregaon (East),
Mumbai 400063
Tel. : +[protected]/8
: +[protected]
: +[protected]
Fax : +[protected]


thanking you,
yours faithfully,
arvind gupta
kolkata
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I was booked two gas gyser and one pr. cooker on 11.01.09 at ICE bandra exhibation after long fallowup i received all three items on 28.01.09.
One gas gyser installed on the same day by jaypan technicion & yesterday its got problem and we found excess fire in the gas gyser and lot of smoke comming form that and total bathroom filled by the smoke,
same time I talked with the jaypan sales officer Mr. Vinod [protected] Goregaon office,
But up to now no one attained the complaint.
Request to you forward the message to the concern dept. and help to solve the complaint with replacement of the gasgyser in the warranty.

Thanks & Regards,
Bhalchandra L. Khairnar
[protected]
(0ffice[protected]
Before 14 days I have purchased one 10 litre Jaipn Water gyser from Khoshla Electronic, S.P. Mukherjee rd. Kolkata-700026. But from starting day hot water pressure is too low. It takes 15 minutes time to fill a bucket. Our plumber told that the inlet valve dimention is small.

Plz help us to use my gyser conveniently. And justify that purchasing Jaipan gyser is a right decision.
I m really frustrated.
Requesting you forward the message to the concern dept. and help to solve the complaint by sending one service man to my house.

Plz do the needful.

Thanks & Regards,
Pralay Chatterjee
58A, Chandra mondal Lane- kolkata-700026
Mobile no: [protected]
We had bought a mixer grinder 750 watt in January 2014 from a local shop located in Chembur. After 4-5 months we had visited the same shop for buying another product of Jaipan. At that time, one of the customers in their shop was planning to buy a Jaipan mixer grinder, but the shop owner said them, "don’t buy this product of Jaipan. It does not meet up the specification as described. In the sense, if the mixer is of 750 watt showing in bill or specification of the product, it will be only 550 watt, they are trying to fool the customers" he said.
And now it’s six months the mixer grinder which we had bought from this shop has completely shut down (after 6 months) which is still under warranty. I had registered my complaint with a complaint no 2609, they were supposed to visit my house to check the appliance, but still there is no response from their side.
The question that arises that “Are they really trying to fool their customers by giving false details about the product? “ I will personally check the watt of motor from a mechanic. If it’s less than 750 watt, will I get my product replaced with 750 watt mixer ??? i will wait for 4-5 days in the hope that jaipan will response to my complaint. Waiting for a positive response.
Name: Smita koovakki
Contact no: [protected]
Email id: [protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint