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[Resolved]  Jawaharlal Nehru Cancer Hospital & Research Centre, Bhopal — Big Black Scar Left after Blood Donation

Hi,

I donated blood in the blood bank of Jawaharlal Nehru Cancer Hospital & Research Centre, Bhopal on Thursday 06/08/2009. After the blood was taken, I had severe pain in my hand and within 2-3 hours I had a big black scar on my forehand which is still visible on my hand.
I consulted a doctor in Mumbai and he told me that the scar is not due to blood clotting but it is due to some internal bleeding caused by improper needle insertion during blood donation and it will remain for a very long time.
I want to file a case against the Jawaharlal Nehru Cancer Hospital & Research Centre, Bhopal for physical injury caused and want to claim compensation of atleast Rs60, 000.
Please escalate this matter.
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Aug 14, 2020
Complaint marked as Resolved 
Apr 21, 2014

Complaint Status

customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

We acknowledge receipt of your mail regarding complaint of Mr. Vaibhav Bakshi who donated blood in our blood bank in august 2009. We are surprised that after laps of about 5 years Mr Bakshi has made such a complaint. We would like to clarify that if haematoma forms to any donor at the site of vein puncture during /after donation we immediately remove tourniquet or deflate the B.P. cuff and withdraw the needle from the vein and apply 3-4 gauze piece on the haematoma and apply digital pressure for 7-10 minutes, with the donor arm held above the heart level. Also apply ice to the area for 5 minutes, If desired
There is no question of formation of any scar at the site of vein puncture because the blood is taken by the 16 gauze needle. It was the responsibility of donor to inform any reaction to the blood bank immediately. As per our record Mr Vaibhav Bakshi have not made any complaint after blood donation. There is no negligence at our part. We once again like to clarify that there is no chance of formation of any scar at the site of vein puncture due to use of 16 gauze needle.
We hope this would clarified our position

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    Jawaharlal Nehru Cancer Hospital & Research Centre
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    Jawaharlal Nehru Cancer Hospital & Research Centre Phone
    +91 75 5266 5720
    Jawaharlal Nehru Cancer Hospital & Research Centre Address
    Idgah Hills, P.B. No. 32, Bhopal, Madhya Pradesh, India - 462001
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