K H T Motors — Poor servicing

I agree with you Mr.Acharya. Today I went to get a new car in KHT Motors, Indiranagar, and I must say, they have a very un-customer friendly way of dealing with things. There is this very rude and loud mouth talking Manager Mr.Rajesh Diwan (supposed to be the Branch Head) throwing all technical jargon and acting too smart (just because he's studied law it seems). For a first timer who had gone there to purchase a car, I was stunned to see his way of talking to a customer. Doesn't he realize that that his salary comes from customer like us who pay from our hard earned money to buy their products and then get this type of responses?! Shame to them. Isn't making the customer feel important in every transaction? Isn't there a moral obligation there, not just a financial one? Someday he will learn from his karma. What goes around comes around. When God judges us, all law and rules are set aside, only the humanity is there for judgement.
Well to make a long story short, I personally tore up all the documents given and took back all mine (who knows for what sinister purpose they may be using these if in their hands?!) and walked out from the showroom and have decided never to buy anything from there ever again. I have been to many dealers in my search for a car, but no one has made a customer feel like a piece of garbage, that too at the initial point of sale itself. I wonder how they deal with customers once they have bought the product?!! God save us! Your case seems to have highlighted this in it's true essence. Thank you sir for your review!