[Resolved]  khaitan ceiling fan — my fan motor not working & fans blade is broken

Respected sir/ Madam

I Iqbal shaikh a loyal customer of your company has been very using your fan for very long time and use to advices other to buy same
But for Last 1 month I had a very bad experiences I bought a ceiling fan( Freedom 1200mm G Brown ) but after using just for 3 month my ceiling fan speed started to go down and after some time its one of the Blade got a crack I complain to the store Roopam Ceiling fan Santa Cruz west Mumbai 54 and he advices that a company man will come to your house for repair but the day pass and I did not got any call from any company man nor shopkeeper so I called your services center No [protected] Mr Vijay He gave me complain no 1510 and told me that he will sent as soon as possible after some days his man Name Rama cell no [protected] came for vist and told he will be coming in two days to repair but again days pass and no one came so i complain on your site and it work they came after 2 days and still did not bring the proper equipment to work today my complain is as it is only thing they change is the blade
nothing else .
Sir I would like to see my dearest company in the action as it use to be your people are not taught to talk properly and to attend complain every one seems to be putting their work on other
so plz help the customer & get good sales back
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Aug 14, 2020
Complaint marked as Resolved 
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I had bought 5 pedestal fans with remote around 3 years back. Ever since, the fans have been giving a lot of trouble.

1. I learnt later that these fans are susceptible to electric fluctuations. I had to replace the board at 1/3 the original cost! If you compare with regular ceiling fans (say Usha) which never has this problem.

2. When ever there is a current failure and the supply is resumed subsequently, someone has to manually switch on again. Imagine the inconvenience when one is fast asleep!

3. Out of 5, 3 have stopped working. Compare this to other fans whose life is for many many years.

4. I guess I have to incur same exhorbitant cost in repairing these 3 as well. Not sure when the last and final one will meet the same fate

Altogether a bad buy decision
I had bought Khaitan Platino pedestal fan 5 years back.Within the guarantee period its 'neck' become broken.That time the Dealer replace the part.Again the same complaint happened.Now it's out of guarantee period.I heard from a dealer that the parts are not available of this model.Now what can I do?Is there any way to repair this fan?
i bought a khaitaan ceilling fan 1400mm from military canteen a month ago . it was a brand new one but nowadays i get different sounds from the fan. i feel the capacitor should have gone. i didnt get any customer care no. so please mail me ur customer care no.
I M ALSO FACING SAME COMPLAINT AS MY CELLING FAN IS NOT WORKING PROPERLY
This regarding of non working Kaitan fan.

I had bought a Khaitan fan (1200 mm, Fan no.is 212484) last year. This fan is not working from dated 01/04/2010. I called in your company[protected]. They give me service center number. so I called your services center number they gave me complain no KHD30 and told me that They will rectify the problem within 24 hour. But no one attend my complaint til 07/04/2010. Everyday I called in your service center and they said they will send service engg as soon as possible after some days (on dated08/04/2010) his man came for vist and repaired the fan. But after next day this is fan again goes faulty and not still not working.
I again called your service center.But still nobody came to rectify the problem.
Your product is good but your services are so poor.
Can any one tell me...what would be the cost of FREEDOM ceiling fan from khaitan...if any one has idea...can you tell the approximate cost atelast.
Sir I took Khaitan Pedastal fan two years back. For the last two years the blades have broken two times and the customer care has no response. This is highly regretable.

The phone 65170666 no person will lift the phone

K. MOHAN REDDY
Cell : [protected]
email: [protected]@yahoo.com

polar ceiling fans — fans not properly works

we are using polar fans from last five years,but they not provide proper air.we have purchased fans from your stockist[anant kumar & brothers,dhanokhar talab,barabanki,u.p.] kindly solved this problems Thanks .
i have also lost my faith in khaitan company.my new highspeed pedestal fan got out of order after providing only a few months service
Sir I took Khaitan Pedastal fan two years back .now that is not working . what i do now ?tel your service centre name in malappuram district .pls call me urgent ...

by SIDHEEQUE
ROYAL RICH AIR TRAVEL SERVICES PVT LTD
PERINTHALMANNA -MALAPPURAM
[protected], [protected],
I had bought a Khaitan fan last year (2010). This fan is not working from dated 18/06/2011.Everyday I called your services center they log my complain after 6 days and gave me complain no 2406/02 and told me that They will rectify the problem within 24 hour. But no one attend my complaint til now.
I had bought a Khaitan Jolta ceilling fan Last year. This fan is not working from dated 10/05/2011. I called to your Dealer Arora electricals Karawal Ngr. Delhi .They give me service center number. so I called your services center number and they told me that They will rectify the problem within 24 hour. But no one attend my complaint till 12/07/2011. So many times I called in your service center and they said they will send service engg as soon as possible But no one attend my complaint til now. N.K.Bhalla (Tronica City, Loni, Distt. Ghaziabad U.P.) Mob: [protected]
i am from cochin i bought one kahaitan pedestal fan some 3 years back. the same was working somewhat ok and so i decided to buy one more. Unfortunately as soon as i bought the new one the old one stopped working. The new one also developed complaints in a few days. after a lot of effort the company technician came and repaired them. again with in one month both stopped working. then i took the fans to the company
service centre and they got it repaired. but it didnt last for one month. now the company has stopped its service centre and the private party who was running the service centre also stopped the service of khaitan fans due to the low quality of the fans they are selling now. In short khaitan is selling totally substandard products now a days and i advice not to buy any stuffs of khaitan.
I complaint in your service center in chennai ph :[protected] complaint no:8936, complain dt: 14.09.2011, but no responce in still to date not visit in your mechanic

khaitan ceiling fan — Defective motor

Khaitan 24" ceiling fan purchased from a local dealer in 2011 have developed a defective motor. Customer care telephone/mobile No. could not be ascertained for lodging of complaint.
Disagree

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