[Resolved]  Khanna Hyundai, Kanpur, U. P. / I10 — Insurance Settlement between Khanna Hyundai and TATA AIG

Address: Ghaziabad, Uttar Pradesh

Hi,

On October 8, 2011 my car (DL7C J 9178) met an accident and I got it repaired by Khanna Hyundai dealer in Industrial Area,Panki, Kanpur, U.P.
As per email below Khanna Hyundai demanded me to pay Rs. 48120/- based on approval received from TATA AIG. An email below is fyi;


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From: ext khannahyundai . [mailto:[protected]@sify.com]
Sent: Tuesday, December 20, 2011 12:37 PM
To: Verma, Ravindra ( - IN/Gurgaon)
Subject:

Dear Sir
we have recived cashless approval from tata aig against
your car .kindly recieve it. total bill amount is189676 your liability
is 48120

Uttam Soni
Khanna Hyundai
Kanpur

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Before taking car I asked the dealer several times to furnish the proof to release the payment but they failed. A mail below for your information;



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From: Verma, Ravindra ( - IN/Gurgaon)
Sent: Tuesday, December 20, 2011 3:43 PM
To: 'ext khannahyundai .'
Cc: '[protected]@hmil.net'
Subject: i10, DL7CJ9178: Car Delivery

Dear Uttam,

Thanks very much for bringing this news to me.
As discussed, we'll meet on Saturday (December 24, 2011) at around 12:00 pm.

Before I transfer Rs. 48120 to "Khanna Auto Sales Pvt Ltd" Bank of India account (a/c no- [protected]), please clarify, how did you calculate this amount?
Please provide details.

Online transfer takes 24 hours to get the amount reflected in your account. I therefore request you to provide details at the earliest.

Thanks
Ravindra
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Having faith on Hyundai, I paid the amount to receive my car as Khanna Hyundai took more than two and half months to deliver it.

Later on during my investigation, I found, Khanna Hyundai got the approval only for 1,43,555/- and I had to pay only 20650/-.
Now TATA AIG denies to approve addtional amount. Below please find an email from Hyundai Regional care manager Ms. Nishu Yadav.





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-----Original Message-----
From: nishu yadav [mailto:nishu.[protected]@hmil.net]
Sent: Monday, January 30, 2012 4:02 PM
To: 'RK Singh'
Cc: 'Anil.Brahmbhatt'; 'tngdgm'; 'khannahyundai .'; [protected]@hmil.net
Subject: RE: VECHILE NO. DL7CJ9178
Importance: High

Dear Sir,

Kindly provide the reason on urgent basis for mismatch in amount as same has
to be updated to customer

Thanks & Regards,
Nishu Yadav
Customer Care Service
Hyundai Motor India Ltd.,Lucknow
Tel:[protected], Fax:[protected]


-----Original Message-----
From: khannahyundai . [mailto:[protected]@sify.com]
Sent: Monday, January 30, 2012 3:52 PM
To: RK Singh
Cc: Anil.Brahmbhatt; Nishu Yadav; tngdgm
Subject: Fwd: VECHILE NO. DL7CJ9178

Dear Sir,
Kindly revert back,as we need to reply to customer.
Warm Regards,
Uttam Soni
[protected]


[protected] Forwarded message[protected]
From: "khannahyundai ." <[protected]@sify.com>
Date: Wed, 25 Jan 2012 17:45:09 +0530
Subject: VECHILE NO. DL7CJ9178
To: RK Singh <[protected]@rediffmail.com>

Dear Sir,

Some Parts & Labour are missing in your report against this car.
Kindly recheck
& ammend it.

Thanking You

Khanna Auto Sales P. Ltd.
Panki, Kanpur
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Now due to Khanna Hyundai's fault I had to pay them additional Rs. 27,470/-.
Please advise.