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[Resolved]  Luminous Battery & Inverter — Blast in Battery, Scattered pieces

DEAR Sir,

I WANT TO BRING TO YOUR NOTICE THAT MY LUMINOUS BATTERY IS BROKE INTO MULTIPLE PEICES DUE TO THE BLAST IN BATTERY & INADDITION TO THAT THE LUMINOUS CABINET & LUMINOUS INVERTOR ALSO DAMAGED, SINCE IT WAS PLACED IN DRAWING ROOM SO OTHER ITEMS ALSO BROKE & DAMAGED. PL. REFER TO MY COMPLAIN NO/DL 244053 DT.[protected]. IN RESPONSE TO THAT YOUR SERVICE PERSON CAME & SAID COMPANY IS NOT RESPONSIBLE FOR IT & YOU HAVE TO CHANGE ON YOUR COST SINCE IT IS OUT OF WARRANTY. I AM NOT CONVINCED WITH HIS ANSWER SINCE I AM VERY OLD CUSTOMER OF LUMINOUS. I FEEL THAT I AM USING NO.1 BRAND NOT THE LOCAL ONE & DEFINETELY GET COMPENSATE FOR THE LOSS. I AM SURE COMPANY WILL SEE THE MATTER SERIOUSLY FOR NOT REPEATING THE SAME ACCIDENT AGAIN. SINCE I AM LUCKEY THAT NO ONE WAS AT HOME AT THE TIME OF BLAST. PL. FIND ATTACHED THE PHOTOGRAPHS FROM THE SITE. EXPECTING YOUR FAVOURABLE REPLY.

THANKS & REGARDS
MAHESH PANDEY
589, GROUND FLOORNEETI KHAND III, INDIRAPURAM, GHAZIABAD
MOB; [protected]
mail id:[protected]@yahoo.com
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  2 CommentsShareTweet

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plz call me sir merko inveter chaiye My Contact no is- [protected]
We also have a lumious inverter ion digital sine 1400va serial no:A0ELEF[protected]. gIVEN FOR SERVICE ON 23-04-10 AND TILL DATE 10-5-10 NO RESPOSE FROM LUMINIOUS. WHEN CALLED TO CUSTOMER CARE OF LUMINIOUS I.E.-[protected] GAVE THREENOS TO TALK FORWARD TO THEIR HEAD OFFICE ON 3 NOS[protected], 40778221 AND 40778222. Out of these three nos only one was working and havent given any response and told me to wait much longer. How much long??? When summer will be over... Luminious people are , they dont know how important is service part. insane...

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