[Resolved]  Luminous Battery & Inverter — Blast in Battery, Scattered pieces

DEAR Sir,

I WANT TO BRING TO YOUR NOTICE THAT MY LUMINOUS BATTERY IS BROKE INTO MULTIPLE PEICES DUE TO THE BLAST IN BATTERY & INADDITION TO THAT THE LUMINOUS CABINET & LUMINOUS INVERTOR ALSO DAMAGED, SINCE IT WAS PLACED IN DRAWING ROOM SO OTHER ITEMS ALSO BROKE & DAMAGED. PL. REFER TO MY COMPLAIN NO/DL 244053 DT.[protected]. IN RESPONSE TO THAT YOUR SERVICE PERSON CAME & SAID COMPANY IS NOT RESPONSIBLE FOR IT & YOU HAVE TO CHANGE ON YOUR COST SINCE IT IS OUT OF WARRANTY. I AM NOT CONVINCED WITH HIS ANSWER SINCE I AM VERY OLD CUSTOMER OF LUMINOUS. I FEEL THAT I AM USING NO.1 BRAND NOT THE LOCAL ONE & DEFINETELY GET COMPENSATE FOR THE LOSS. I AM SURE COMPANY WILL SEE THE MATTER SERIOUSLY FOR NOT REPEATING THE SAME ACCIDENT AGAIN. SINCE I AM LUCKEY THAT NO ONE WAS AT HOME AT THE TIME OF BLAST. PL. FIND ATTACHED THE PHOTOGRAPHS FROM THE SITE. EXPECTING YOUR FAVOURABLE REPLY.

THANKS & REGARDS
MAHESH PANDEY
589, GROUND FLOORNEETI KHAND III, INDIRAPURAM, GHAZIABAD
MOB; [protected]
mail id:[protected]@yahoo.com