[Resolved]  Mahanagar Gas — EXCESSIVE BILLING

Address:

Thane, Maharashtra

TO WHOMSOEVER IT MAY CONCERN THIS IS A COMPLAINT AGAINST MAHANAGAR GAS LTD PEOPLE RESPONSIBLE FROM MGL DONT COME TO TAKE METER READING AND THE BILLING DEPARTMENT SENDS BILLS WHICH ARE EXTREMELY HIGH NOT AFFORDABLE , I HAVE BEEN GETTING BILLS WHICH AT TIMES SHOW NO USEAGE CHARGES NO CONSUMTION AND YET HIGH BILL IS SEND THE LAST BILL THAT I RECEIVED SHOWS CONSUMTION CHARGE OF 57 UNITS WHICH IS THEN MULTIPLIED BY 17.86 PER UNIT CHARGE HENCE BY BILL CHARGED AMOUNT IS 1018.02 I HAVE TIME AGAIN COMPLAINED ABOUT THIS BUT THE RESPONSIBLE PEOPLE NEGLECT ME BEING QUIET IGNORANT ALSO THEY ARE ADAMANT SAY THIER IS NOTHING THAT CAN BE DONE AND I NEED TO PAY THIS BILL TO AVOID DISCONNECTION. MGL HAS BEEN UNEQUAL TO ITS CONSUMERS WHEN WE PURCHASED THE CONNECTION THE RULE THEY SAY WAS AMT 5000 PAID IS NOT REFUNDABLE AND NOW THEY HAVE STARTED A NEW POLICY WHERE IN CONNCETION CHARGE IS REFUNDABLE WHICH IS UNFAIR. I WANTED TO GAVE MY MGL SERVICE DISCONNECTED BUT I AM TOLD I CANT GET MY MONEY BACK.SO I AS AN CONSUMER IS TOTALLY AT LOST A CHECK AND MATE SITUATION I END PAYING THE HIGH BILL AND HAVE TO BEAR THE LOSS OF NOT GETTING MY DEPOSIT AMT ALSO BACK. I REPENT TAKING SERVICES FROM MAHANAGAR GAS WHO I FEEL ARE A TOTAL CHEAT.PLEASE TAKE SEVER ACTION AGAINST THEM.I HOPE I COULD HAVE STAYED WITH BHARAT GAS AT LEAST I KNOW THAT I AM PAYING A FIXED COST OF RS 350.